Questions & Answers

Q: QuestionDoes demand cooling have an auto shut off? If I turn power cooling/freeze on in the app will it shut off within a certain time?

Asked 2 years ago by Richard.

• A:Answer Yes power cool auto shuts off after 6 hours and power freeze 50

  Answered 2 years ago by Shakiera

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Q: QuestionIs this refrigerator considered “panel ready?” Can panels be made to place on the doors so it looks like a hidden cabinet?

Asked 2 years ago by Tkf.

• A:Answer No

  Answered 2 years ago by AmandaCVerified Purchase

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Q: Questionhave previous issues been addressed such as ice maker and water in crisper draws

Asked 2 years ago by les.

• A:Answer I don't have a problem with that issue so far

  Answered 2 years ago by AnonymousVerified Purchase

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Q: Questioncan i put this in a camper

Asked 2 years ago by Mike.

• A:Answer Maybe, it depends on size of camper

  Answered 6 months ago by LondonWVerified Purchase

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Q: QuestionIs there an option to turn off the freezing temperature in the freezer compartment and turn it into additional refrigerator space?

Asked 2 years ago by Joanna.

• A:Answer No, Joanna, that feature is not available for this fridge. Have a great day. ^Charles

  Answered 2 years ago by Samsung

  
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Q: QuestionIf I turn off the ice maker,can I use that space for extra storage.thank you.

Asked 2 years ago by Anonymous.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel

• A:Answer Yes, that's exactly what I do. I disabled the Icemaker and removed the ice bin. Something to note, the ice making mechanism protrudes into that section of the freezer when the door is closed. So you don't get the full depth of that area.

  Answered 2 years ago by BaneVerified Purchase

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Q: QuestionIs the front magnetic?

Asked 2 years ago by Lyn.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel

• A:Answer Hi Lyn, Samsung increased the ferrous material in the stainless steel panels to make them magnetic. The magnetic models and those that are not, however, are not recorded in any way. The best way to learn is to ask a nearby business, like BestBuy if they can attach a magnet on the door. You might also call them and ask one of the representatives if they can attempt to avoid sending you in for a visit. Have a great day. -John

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes this fridge have a dispenser for water, since there is no outside the door dispenser?

Asked 2 years ago by chevy2018.

• A:Answer No it does not have a water dispenser, unfortunately.

  Answered 2 years ago by Bane

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Q: QuestionHow do I make ice in ice maker?

Asked 2 years ago by Anonymous.

• A:Answer Just have it hooked up and make sure it says "ice maker on" inside the fridge.

  Answered 2 years ago by LisaHVerified Purchase

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Q: QuestionIs the height of 70" including the hinges and door? We need 1 foot of the "body" back to fit in a space less than 69"high; the remaining body, door and hinges could stick out further than that, and 70" high would be fine. Would that work with this one?

Asked 2 years ago by Lisa.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - White

• A:Answer Yes, I have the same issue, the height of 70" is at the front at the top. It would not have fit if the 70" were on the back.

  Answered 2 years ago by Dawn

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Q: Questionare there any additional monthly or annual charges for the "smart" function

Asked 2 years ago by 1102.

This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel

• A:Answer I didn't connect the ice line to the refrigerator, but there are beeps and pops. is it bad? Is it like that?

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this refrigerator have a auto turn off for ice when the tray is full?? I have this refrigerator and my ice is full but it keeps making more!

Asked 3 years ago by Vince.

• A:Answer Since I did not have the ice maker connected, I cannot answer your question without further research. Sorry, but I think the sales personnel at the BestBuy Store should be able to find out for you.

  Answered 2 years ago by DawnVerified Purchase

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Q: QuestionI have noticed that there is water standing in the bottom under the pull-out drawer what is causing that problem? Ray

Asked 3 years ago by Anonymous.

• A:Answer Check to make sure ice cube holder is in place. Call Samsung

  Answered 2 years ago by CatherineSVerified Purchase

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Q: Questionmy new 3 door 17 c foot frig is fine but freezer is making a buzzing sound and not freezing, no ice cubes and food is thawing

Asked 3 years ago by bcnursie.

• A:Answer Check to see if freezer is set at 0 degrees. Call samsung

  Answered 2 years ago by CatherineSVerified Purchase

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Q: QuestionHow do I get the fridge from celsius to fahrenheit?

Asked 3 years ago by Sandy.

• A:Answer Read your booklet that came with your refrigerator.

  Answered 2 years ago by CatherineSVerified Purchase

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Q: QuestionAt what temperature should my fridge and freezer should be on? My freezer is not freezing right

Asked 3 years ago by NB.

• A:Answer I have mine set to 2 on the freezer and 34 for the refrigerator

  Answered 3 years ago by Charles1977Verified Purchase

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Q: QuestionDo you have to open the right side of the fridge first then the left? And then close left door than right?

Asked 3 years ago by JustMe.

• A:Answer No either door can be opened

  Answered 3 years ago by KimJVerified Purchase

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Q: QuestionHOW HIGH AND HOW WIDE IS IT.

Asked 3 years ago by Anonymous.

• A:Answer 70x32x28

  Answered 3 years ago by T170805Verified Purchase

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Q: Questiondoes this have a water dispenser in it

Asked 3 years ago by butch.

• A:Answer No or a water filter. I hocked up the water filter I have under the sink to it. Pretty easy and I only need one filter now not 2 separate ones

  Answered 3 years ago by KimJVerified Purchase

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