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  • Front. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel.
  • Alt View 11. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel.
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • HIGHEST ICEMAKER SATISFACTION* 2025
  • Alt View 12. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel.
  • Alt View 13. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel.
  • Alt View 14. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel.
  • Alt View 15. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel.
  • Alt View 16. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel.
  • Alt View 17. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel.
  • Alt View 18. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel.
  • Alt View 19. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel.
  • Alt View 20. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel.
  • Alt View 21. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel.
  • Alt View 22. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel.
  • Alt View 23. Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel.
  • 6:00 Sun, Jan 4 Refrigerator - Home Please change the water filter. SAMSUNG WATER FILTER Ice & Water Refrigerator Filter SmartThings app Get an alert to replace your water filter Notification Settings Clear Download on the App Store GET IT ON Google Play
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  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel

Model:
RF18A5101SR/AA
SKU:
10758476
$1,088.00
Save $261.99
The comparable value is $1,349.99
Page Showing 101-120 of 180 questions
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  • QuestionHow do I calculate the cubic feet needed to safely accommodate this unit based on the warning on pg 5 regarding the amount of r600a contained?

    Asked by Anonymous.

    • Answer No pictures

      Answered by reypin

  • QuestionDo you have to have a smart phone or use an app for this refrigerator or can temps be adjusted without that?

    Asked by John.

    • Answer You can manually adjust the temp with the door open it’s easy

      Answered by Anonymous

  • QuestionWhat is the Samsung model number for this?

    Asked by Lulu.

    This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - White

    • Answer Hi Lulu, We appreciate your question about the model number of this refrigerator. The model number of this refrigerator is RF18A5101WW/AA. Leo

      Answered by Samsung

  • QuestionWhat is the height of this product? You mention width & counter size but no height.

    Asked by Anonymous.

    • Answer Hi There! Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung Refrigerator. I understand you want to know the height of your Samsung Refrigerator. For this Samsung Refrigerator, net height with hinge is 70" and net height without hinge is 68 7/8". Refer to the user manual on page 18: https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144779532 Have a great day. Melardo

      Answered by Samsung

  • QuestionThe refrig is only 1 month old and tonight i see that the freezer draws and freezer trays, have significant frost on them and it’s making it difficult to slide them in and out!

    Asked by Jenna.

    This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel

    • Answer Make sure that the door is closed tightly

      Answered by IjD1

  • QuestionHow to change the temperature

    Asked by Odeneho123.

    • Answer Hi Kod, Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Refrigerator with WiFi and Twin Cooling Plus® - Stainless steel. On the right side of the fridge side is the location of the main panel. The main panel has buttons to control the temperature of both the freezer and fridge. I have shared the user manual link below. Please access the link and turn to page 15 for the location of the main panel. Pages 34 - 36 for instruction on the scale of the temperature. https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144686518 Leo

      Answered by Samsung

  • QuestionDo they make this refrigerator without the ice maker? If so what would be the price?

    Asked by MrGdogman.

    This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - White

    • Answer Hi MrGdogman. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 17.5 cu. ft. Counter Depth 3-Door French Door Refrigerator with WiFi and Twin Cooling Plus® if there is a model without the ice maker. Looking into the system, there is no "no ice maker" option for this model Here is the link for all Fridge available on Samsung.com https://www.samsung.com/us/refrigerators/ Reference Number: 1144638878 Have a great day. ^Charles

      Answered by Samsung

  • QuestionDoes the icemaker tray come with an ice scoop?

    Asked by PJP59.

    • Answer It doesn't come with an ice scoop.

      Answered by Fridge

  • QuestionWhat is the width of this fridge with doors open?

    Asked by AnaSF.

    • Answer Hi AnaSF, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Refrigerator with WiFi and Twin Cooling Plus® - Stainless steel. The width of the doors when completely open is 54 7/8 inches. I have shared the user manual link below. Please access the link and turn to page 18 for the complete dimension of the refrigerator. Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144549560 Leo

      Answered by Samsung

  • QuestionDoes it have Sabbath mode?

    Asked by MB.

    This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel

    • Answer Hi MB, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 17.5 cu. ft. Counter Depth 3-Door French Door Refrigerator with WiFi and Twin Cooling Plus® - Black stainless steel. Yes, this refrigerator has Sabbath mode. I have shared the user manual link below. Please access the link and turn to page 37 for activating and deactivating Sabbath mode. https://downloadcenter.samsung.com/content/UM/202103/20210311150651162/DA68-04132A-02_EN_MES_CFR.pdf I have also shared the specification sheet below for your reference. https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF18A5101SR_V9.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144529382 Leo

      Answered by Samsung

  • QuestionI got a display fridge From Best Buy but it was given to us in demo mode. There is no cold air. How do you take it off demo mode?

    Asked by Anonymous.

    • Answer Greetings! Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers. I have shared a Samsung link that will help guide you with the demo mode (Cooling Off mode). https://www.samsung.com/us/support/answer/ANS00048861/ I have also shared the user manual link below. Please access the link and turn to page 37 for deactivating the demo mode (Cooling Off mode). https://downloadcenter.samsung.com/content/UM/202103/20210311150651162/DA68-04132A-02_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144520614 Leo

      Answered by Samsung

  • QuestionWhat is the “noise level in decibels” on the Samsung 17.5 cu ft counter depth french door refrigerator?

    Asked by Suee.

    This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - White

    • Answer Hi Suee, We appreciate your question about the noise level of this refrigerator model. The noise level of this refrigerator model is 40dBA. Leo

      Answered by Samsung

  • QuestionHow to treat scratches and dents in the door .

    Asked by Michele.

    • Answer Hi Michele. Glad you asked about how to treat scratches and dents. I highly suggest you check this video for a few tips and ideas on cleaning the refrigerator. How to clean your Samsung refrigerator | Samsung US https://www.youtube.com/watch?v=Gw_NOk1rLAY Thank you for being a valued customer of Samsung. Have a great day. ^Camille

      Answered by Samsung

  • QuestionTake the doors off to get through a doorway 1. Can the doors come off? 2. If so, what is the width of the base unit with the doors off?

    Asked by doors.

    • Answer Hi doors, Thank you for reaching out and we hope you are in good health. Yes, the doors can be temporarily removed so it can fit tighter areas like a door. For the complete dimension of the refrigerator, please click on the link below for the user manual of the refrigerator and turn to page 18. https://downloadcenter.samsung.com/content/UM/202103/20210311150651162/DA68-04132A-02_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144246248 Leo

      Answered by Samsung

  • QuestionWhen will this product be available for purchase, in white?

    Asked by hippie.

    This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - White

    • Answer Hi Hippie, Thanks for asking! We appreciate your query regarding the unit's availability. The French Door Refrigerator in White will be available on October 12th. Kindly visit our website should you wish to purchase the product: https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/18-cu--ft--smart-counter-depth-3-door-french-door-refrigerator-in-white-rf18a5101ww-aa/ Thank you, and stay safe! ^Chrystel

      Answered by Samsung

  • QuestionOur Samsung 17.5 cu ft counter depth French Door Refrigerator has stopped. Bought 7-8 years ago. The fan has iced up. the frig has stopped working---or the 3rd time. We liked this frig would like to replace it with same. Has Samsung fixed this problem?

    Asked by Linda.

    This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - White

    • Answer Call Samsung

      Answered by CatherineS

  • QuestionDoes the ice maker automatically shut off when full or do you need to turn it off manually?

    Asked by Cwells.

    • Answer Hello Cwells, Thank you for reaching out regarding your inquiry about whether the ice maker shuts off automatically or not. We understand that this might be essential for you. We're here to help. As per checking, Samsung's ice makers are designed to stop when they're full. There are two methods for this: either an optical sensor or a mechanical arm, which detects when ice has piled high enough. If your ice maker won't stop making ice, it means ice is not piling high enough to reach the sensor or arm, typically because the ice bucket is not in the proper position. For reference, here's the link to the user manual that you can check anytime regarding the ice maker feature. https://downloadcenter.samsung.com/content/UM/202103/20210311150651162/DA68-04132A-02_EN_MES_CFR.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144181583 -Angelica

      Answered by Samsung

  • QuestionDoes the ice maker have to be hooked up? Or is it automatically works with the fridge?

    Asked by Nik.

    • Answer Hi Nik, I appreciate you reaching out regarding your Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Refrigerator with WiFi and Twin Cooling Plus® icemaker. Regarding your concern the icemaker on this refrigerator is automatic. For further assistance regarding the icemaker specification, please check this link: https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/18-cu--ft--counter-depth-french-door-refrigerator-rf18hfenbsr-us/#specs I also have your user manual for additional help in operating the ice maker. Please go to page 29. https://downloadcenter.samsung.com/content/UM/202110/20211020110032896/NW2-FDR_DA68-01845C-26_EN_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144182800 ^Camille

      Answered by Samsung

  • QuestionCan you store a frozen pizza?

    Asked by Dubi.

    • Answer yeah, you can store up too four frozen pizzas.

      Answered by xoxoleena

  • QuestionI am thinking of buying this refrigerator to replace an existing refrigerator. Does you installation services include pick and disposal of my old refrigerator?

    Asked by Rick.

    • Answer Dear Valued Best Buy Client, To better assist you with this issue, don't hesitate to get in touch with our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. ^Camille

      Answered by Samsung

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