Skip to content

Main Content

Questions & Answers

Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - White

Model:: RF18A5101WW/AA; |
SKU:: 6443537

User rating, 4.3 out of 5 stars with 1442 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 81-100 of 167 questions

QuestionWill this fridge fit in a 32 inch wide doorway?
Asked 3 years ago by SV.
- Answer It will fit fine going sideways. We brought ours through a French door doorwall.
  Answered 3 years ago by CaffeinefreeCarrie
  Answer this question
QuestionHow tall?
Asked 3 years ago by Anonymous.
This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
- Answer 69.5 inches tall. The feet are adjustable to some extent so that may vary slightly.
  Answered 3 years ago by NicholasM
  Answer this question
QuestionDoes it have an icemaker?
Asked 3 years ago by Aldo.
This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
- Answer It does have an internal compact ice maker within the freezer drawer. No external dispenser though.
  Answered 3 years ago by NicholasM
  Answer this question
QuestionWhat is the Width i only have 34 inches?
Asked 3 years ago by Aldo.
This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
- Answer It’s 32 inches wide with the doors closed. With the doors open straight out (perpendicular to the fridge opening), it’s about 34.5 inches and even more with them fully open. In your case, it will all depend on the depth of the space available.
  Answered 3 years ago by NicholasM
  Answer this question
QuestionDo the refrigerator hinges have any door stop option for adjustment to opening only 90 degrees, rather than the full 130 degrees. I would like to prevent the door from hitting a wall, which will only happen in excess of 90 degrees.
Asked 3 years ago by SueSara.
- Answer None that I know off.
  Answered 3 years ago by Not4us
  Answer this question
QuestionDOES THE REFRIGERATOR HAVE A FREEZER SECTION??
Asked 3 years ago by Anonymous.
- Answer Hi, Good question. Yes, the bottom section of the fridge is the freezer. Please see the link for more details. https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/18-cu--ft--smart-counter-depth-3-door-french-door-refrigerator-in-stainless-steel-rf18a5101sr-aa/?redir=RF18A5101SR Have a great day. ^Charles
  Answered 3 years ago by Samsung
  Answer this question
QuestionWho do I contact about a damaged door hinge. I have only had my refrigerator for a few weeks and it’s not opening easily. Looks as though one of the plastic hinges is loose.The internal seal on the inside left door is sticking and won’t close completely.
Asked 3 years ago by Mary.
This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
- Answer Dear Valued BestBuy Client, To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. ^Charles
  Answered 3 years ago by Samsung
  Answer this question
QuestionCan you not put the hinges on? I need a refrigerator that is no more than 69in and that is the max. I see here without the hinges it is under 69in.
Asked 3 years ago by SLM.
This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
- Answer Hi SLM, That's an interesting question. Removing the hinges is not advisable since the doors are attached to the hinges. The back of the unit measures 68 7/8 inches, while the front measures 70 inches due to the door. We would suggest looking into the link below for more details. Dimensions on page 2 https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF18A5101SR_V9.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145056484) to help our team pull up your information. Have a great day. ^Charles
  Answered 3 years ago by Samsung
  Answer this question
QuestionHow do I calculate the cubic feet needed to safely accommodate this unit based on the warning on pg 5 regarding the amount of r600a contained?
Asked 3 years ago by Anonymous.
- Answer No pictures
  Answered 3 years ago by reypin
  Answer this question
QuestionDo you have to have a smart phone or use an app for this refrigerator or can temps be adjusted without that?
Asked 3 years ago by John.
- Answer You can manually adjust the temp with the door open it’s easy
  Answered 3 years ago by Anonymous
  Answer this question
QuestionWhat is the Samsung model number for this?
Asked 3 years ago by Lulu.
- Answer Hi Lulu, We appreciate your question about the model number of this refrigerator. The model number of this refrigerator is RF18A5101WW/AA. Leo
  Answered 3 years ago by Samsung
  Answer this question
QuestionWhat is the height of this product? You mention width & counter size but no height.
Asked 3 years ago by Anonymous.
- Answer Hi There! Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung Refrigerator. I understand you want to know the height of your Samsung Refrigerator. For this Samsung Refrigerator, net height with hinge is 70" and net height without hinge is 68 7/8". Refer to the user manual on page 18: https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144779532 Have a great day. Melardo
  Answered 3 years ago by Samsung
  Answer this question
QuestionThe refrig is only 1 month old and tonight i see that the freezer draws and freezer trays, have significant frost on them and it’s making it difficult to slide them in and out!
Asked 3 years ago by Jenna.
This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
- Answer Make sure that the door is closed tightly
  Answered 11 months ago by IjD1
  Answer this question
QuestionHow to change the temperature
Asked 3 years ago by Odeneho123.
- Answer Hi Kod, Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Refrigerator with WiFi and Twin Cooling Plus® - Stainless steel. On the right side of the fridge side is the location of the main panel. The main panel has buttons to control the temperature of both the freezer and fridge. I have shared the user manual link below. Please access the link and turn to page 15 for the location of the main panel. Pages 34 - 36 for instruction on the scale of the temperature. https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144686518 Leo
  Answered 3 years ago by Samsung
  Answer this question
QuestionDo they make this refrigerator without the ice maker? If so what would be the price?
Asked 3 years ago by MrGdogman.
- Answer Hi MrGdogman. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 17.5 cu. ft. Counter Depth 3-Door French Door Refrigerator with WiFi and Twin Cooling Plus® if there is a model without the ice maker. Looking into the system, there is no "no ice maker" option for this model Here is the link for all Fridge available on Samsung.com https://www.samsung.com/us/refrigerators/ Reference Number: 1144638878 Have a great day. ^Charles
  Answered 3 years ago by Samsung
  Answer this question
QuestionDoes the icemaker tray come with an ice scoop?
Asked 3 years ago by PJP59.
- Answer It doesn't come with an ice scoop.
  Answered 3 years ago by Fridge
  Answer this question
QuestionWhat is the width of this fridge with doors open?
Asked 3 years ago by AnaSF.
- Answer Hi AnaSF, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Refrigerator with WiFi and Twin Cooling Plus® - Stainless steel. The width of the doors when completely open is 54 7/8 inches. I have shared the user manual link below. Please access the link and turn to page 18 for the complete dimension of the refrigerator. Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144549560 Leo
  Answered 3 years ago by Samsung
  Answer this question
QuestionDoes it have Sabbath mode?
Asked 3 years ago by MB.
This question was asked about the related product: Samsung - 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Black Stainless Steel
- Answer Hi MB, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 17.5 cu. ft. Counter Depth 3-Door French Door Refrigerator with WiFi and Twin Cooling Plus® - Black stainless steel. Yes, this refrigerator has Sabbath mode. I have shared the user manual link below. Please access the link and turn to page 37 for activating and deactivating Sabbath mode. https://downloadcenter.samsung.com/content/UM/202103/20210311150651162/DA68-04132A-02_EN_MES_CFR.pdf I have also shared the specification sheet below for your reference. https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF18A5101SR_V9.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144529382 Leo
  Answered 3 years ago by Samsung
  Answer this question
QuestionI got a display fridge From Best Buy but it was given to us in demo mode. There is no cold air. How do you take it off demo mode?
Asked 3 years ago by Anonymous.
- Answer Greetings! Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers. I have shared a Samsung link that will help guide you with the demo mode (Cooling Off mode). https://www.samsung.com/us/support/answer/ANS00048861/ I have also shared the user manual link below. Please access the link and turn to page 37 for deactivating the demo mode (Cooling Off mode). https://downloadcenter.samsung.com/content/UM/202103/20210311150651162/DA68-04132A-02_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144520614 Leo
  Answered 3 years ago by Samsung
  Answer this question
QuestionWhat is the “noise level in decibels” on the Samsung 17.5 cu ft counter depth french door refrigerator?
Asked 3 years ago by Suee.
- Answer Hi Suee, We appreciate your question about the noise level of this refrigerator model. The noise level of this refrigerator model is 40dBA. Leo
  Answered 3 years ago by Samsung
  Answer this question

Showing 81-100 of 167 questions

previous Page
1
More Pages available
3
4
5
6
7
More Pages available
next Page