Questions & Answers

90 Questions & 145 Answers
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  • Question
    What is the total width of this refrigerator?   (2 Answers)

    Answers
  • Question
    Height requirement?   (3 Answers)

    I have exactly a 72" clearance on height. I have read reviews that say the 71" dimension given is misleading because the motor sticks up higher on the top and some people had to cut out the bottonm of their cabinets to make it fit. Anyone had this problem?

    By Anonymous November 4, 2015.

    Answers
    • Best 
      Answer

      72 inches will wotk but nothing less. This photo shows the box on top. It is 72" under the cupboard above the fridge.

      By Mary February 20, 2016.

    • Question
      Do magnets work with this stainless steel fridge?   (5 Answers)

      By chasler April 14, 2016.

      Answers
      • Best 
        Answer

        Magnets will stick to the sides but not the doors.

        By Blonde1 August 22, 2016.

      • Question
        Noise like buzz saw   (7 Answers)

        The noise goes off several times in 24 hours, loud enough to be heard several rooms away. Lasts a few seconds and then clicks off. Ice maker is not connected. Anyone else experience this? Frig installed last week.

        By Anonymous October 20, 2015.

        Answers
        • Best 
          Answer

          I'm sorry to hear you're having an issue with your RF18HFENBSR. If the ice maker isn't connected to water, please be sure to disable it on the control panel by pressing the Ice Off button so it's illuminated. This will prevent the noises associated with the Refrigerator attempting to draw water to make ice. If the noise persists, please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to assist you in finding a solution. Thank you, Ms. Samsung

          By Anonymous October 22, 2015.

          • Samsung Representative
      • Question
        On the stainless model, what color are the sides of the refrigerator?   (3 Answers)

        Answers
        • Best 
          Answer

          The sides of the case of this unit are stainless as well.

          By CommunityAnswer April 11, 2016.

        • Question
          Does this refrigerator come with the water filter?   (1 Answer)

          By Anonymous March 28, 2016.

          Answers
          • Best 
            Answer

            Yes, this has a water filter.

            By CommunityAnswer March 28, 2016.

          • Question
            have you had any problem with ice buildup in the condensor?   (2 Answers)

            By Anonymous June 10, 2015.

            Answers
            • Best 
              Answer

              Thanks for your interest in the RF18HFENBWW. Samsung is committed to producing high quality products. I can't tell you whether any individual units have had issues with ice buildup, but I can tell you that if an issue does arise, the Customer Service team is available to help resolve the issue, as evidenced by Samsung Refrigerators earning the JD Power Award for Overall Customer Satisfaction for 8 of the past 10 years. The RF18HFENBWW is backed by a one year warranty for parts and labor; five years parts and labor on the sealed system (including the compressor, evaporator, condenser, drier, and connecting tubing); and five additional years for the Digital Inverter Compressor part (for ten years total on the compressor part). - Ms. Samsung

              By Anonymous June 11, 2015.

              • Samsung Representative
          • Question
            Are there roller wheels? Can they come off to save heights space?   (2 Answers)

            Our cabinets start at 70 1/2 inches so wondering if this height will work-are there rollers or casters on the unit?

            By Anonymous December 18, 2015.

            Answers
            • Best 
              Answer

              The RF18HFENBSR is 69-7/8" high without the hinges, and 70-13/16" high with them, and Samsung recommends leaving at least 3/8" clearance above the Refrigerator for air circulation. Your 70-1/2" space is tall enough to accommodate this unit, which is on rollers. Please note that the wheels should not be removed. Thank you for your interest, Ms. Samsung

              By Anonymous December 23, 2015.

              • Samsung Representative
          • Question
            what type of electrical outlet is needed for a refrigerator? Is it a special higher-voltage one or just a normal outlet?   (3 Answers)

            Answers
            • Best 
              Answer

              Hi Blair, The RF18HFENBWW and other Samsung Refrigerators are rated for 115V/60 Hz/11.6 amps, and can be plugged into a standard 110V grounded dedicated 3-prong outlet. Thanks for your interest, Ms. Samsung

              By Anonymous June 8, 2015.

              • Samsung Representative
          • Question
            Can the doors and freezer drawer be removed to fit through a narrow opening?   (2 Answers)

            By Whisp April 18, 2016.

            Answers
            • Best 
              Answer

              The doors of the Samsung - 17.5 Cu. Ft. Counter-Depth French Door Refrigerator can be removed for ease of access and movement.

              By CommunityAnswer April 18, 2016.

            Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions