Questions & Answers

Name: Samsung - 17.5 Cu. Ft. Counter Depth French Door Refrigerator
Brand: Samsung
SKU: 5889016
Price: 1149.99 USD
Rating: 4.3 (925 reviews)

Samsung - 17.5 Cu. Ft. Counter Depth French Door Refrigerator

Model:: RF18HFENBBC/US; |
SKU:: 5889016

User rating, 4.3 out of 5 stars with 925 reviews.

Highly rated by customers for:

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Questionis freezer drawer compartmentalized or is us just a big drawer where you have to dig into
Asked 5 years ago by Fina.
- Answer It’s a bin on the bottom and a drawer above it There will be some digging If you have a lot in there All bottom freezers are similar It’s pretty good
  Answered 5 years ago by Techbuyer
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QuestionWill you deliver and haul off the old one?
Asked 5 years ago by Jill.
- Answer For $25 they set up the new one and took away the old one
  Answered 5 years ago by Anonymous
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QuestionDoes the refrigerator have to n 2 in. From the back wall? I’m referring to Samsung 17.5 cu ft French door refrigerator.
Asked 5 years ago by Tia.
- Answer The required clearance around the refrigerator is 2". Thank you for choosing Samsung for your home! ^Lena
  Answered 5 years ago by Samsung
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QuestionCan you move the middle shelf to a different height and is it two shelves or just a singular shelf?
Asked 6 years ago by Karli.
- Answer The middle shelf has three positions with a range of about 3". We moved ours soon after installation to allow for taller bottles below this shelf. It is a single shelf spanning the width of the interior of the unit.
  Answered 6 years ago by ggjark
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QuestionIs this Samsung stainless fingerprint proof? Refrigerator capacity? Freezer capacity? Thank you!
Asked 6 years ago by Kelley.
- Answer No, it is not fingerprint proof. The refrigerator capacity is 11.8 cubic feet and the freezer capacity is 5.72 cubic feet.
  Answered 6 years ago by CommunityAnswer
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QuestionWould the freezer accommodate a standard frozen pizza box? About a 12-14 inch square
Asked 6 years ago by ImmaFan2.
- Answer Yes We put that size in all the time. You have 16 inches at least.
  Answered 6 years ago by DennisB
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QuestionWe just bought this fridge and was delivered yesterday. It makes a loud humming noise. Is it going to continue or is the noise going to be less noticeable over time? If it does get quieter, how long does it take?
Asked 6 years ago by Anonymous.
- Answer We just bought one too and it is loud. Going to call service department and have them take a look at it. I do not think this is normal to make so much noise. Much louder than the 30 year old refrigerator we replaced.
  Answered 6 years ago by Glenn
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QuestionHow wide a space do I need for the doors to open to 90 degrees. I have a wall on one side and a counter on the other. My space is 37 inches wide.
Asked 7 years ago by Michelle.
- Answer This unit requires 2.5 inches of additional clearance to account for the hinges on the doors when opening them 90 degrees.
  Answered 7 years ago by CommunityAnswer
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QuestionIs the ice maker automatically turned off if I don't hook it up to a water line? If not, is it easy to turn it off?
Asked 7 years ago by Charlie.
- Answer as there is an on/off switch for the icemaker ---look at the controls
  Answered 7 years ago by stickbob
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QuestionIs fridge door supposed to close on its own? It appears the fridge door doesn't close w/ light push and requires me to shut it close w/ some force. Is that how it's supposed to be? Even my old refrigerator doors closed w/ less force.
Asked 7 years ago by Max.
- Answer The doors close easily and are not self closing. Be careful, the left door must be shut all the way. First night I woke up to an alarm indicating the door was not completely closed.
  Answered 7 years ago by muskegon
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Questioncan I order the fridge without handles on.
Asked 7 years ago by sed.
- Answer The refrigerator is delivered without the handles on, so you do not have to install them. Under each of the top doors is an indentation that allows for you to put your fingers there and open it up. The freezer you can open easily by rolling it out, holding each side. We have not installed the handles on ours and we are perfectly happy without them. I do want to check if there a filler pieces for where the handles are supposed to go.
  Answered 7 years ago by Idazel
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QuestionAre the sides stainless steel?
Asked 8 years ago by mjw.
- Answer no, they are grey
  Answered 8 years ago by kate
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QuestionIs there a water dispenser on the interior?
Asked 8 years ago by Mike.
- Answer NO. No water dispenser inside, ONLY Icemaker
  Answered 8 years ago by Sammy
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QuestionIf the freezer door on this Samsung fridge is left open for a long period of time (more then 10 days) will the freeze turn its self off? If yes, is this so it will not burn it's self out?
Asked 3 years ago by Hue52.
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Questionhow do you turn back on ice maker..
Asked 4 years ago by Anonymous.
- Answer Thanks so much for asking! This model has an "Ice Off" button located on the far left hand side of the control panel. Tapping this button will alternate between turning the ice maker on and off. When the ice maker is off, you will see an "ice off" icon light up on the display. If you're ice maker is turned on, but you're still not getting any ice, you'll need to follow the steps in this link: https://bit.ly/3gGxmkM. ^Jecca
  Answered 4 years ago by Samsung
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Questionwhat color are the sides??
Asked 4 years ago by patty.
- Answer Hey patty! The sides of this model match the front. ^Jecca
  Answered 4 years ago by Samsung
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QuestionWILL THIS MODEL FIT IN A 33 INCH OPENING?
Asked 4 years ago by PAT.
- Answer Hi PAT! According to our specifications (https://bit.ly/2MgusIi) this model is just over 32 inches wide. Samsung recommends a minimum of 2 inches clearance on all sides to allow for proper ventilation. ^Jecca
  Answered 2 years ago by Samsung
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QuestionRe ModelRF18HFENBSR - does this model have a EZ Release Handle for the bottom freezer?????
Asked 4 years ago by Lilll777.
- Answer Hi Lilll777! I just confirmed with our support page (https://bit.ly/3s73wu1) this model does have the EZ-open handle on the freezer drawer. ^Jecca
  Answered 4 years ago by Samsung
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QuestionDoes the icemaker works without no water line attached to it
Asked 4 years ago by Wanda.
- Answer Hi Wanda! The automatic ice maker will require a water line connection to function properly as it uses the water to make the ice. ^Jecca
  Answered 4 years ago by Samsung
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QuestionWhat is the best way to clean the stainless doors on the refrigerator
Asked 4 years ago by Dora.
- Answer I'm so glad you asked, Dora! This link (https://bit.ly/35hg2OK) has everything you need to know about keeping this refrigerator looking it's best. ^Jecca
  Answered 4 years ago by Samsung
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Questions & Answers

Samsung - 17.5 Cu. Ft. Counter Depth French Door Refrigerator

Q: Questionis freezer drawer compartmentalized or is us just a big drawer where you have to dig into

Q: QuestionWill you deliver and haul off the old one?

Q: QuestionDoes the refrigerator have to n 2 in. From the back wall? I’m referring to Samsung 17.5 cu ft French door refrigerator.

Q: QuestionCan you move the middle shelf to a different height and is it two shelves or just a singular shelf?

Q: QuestionIs this Samsung stainless fingerprint proof? Refrigerator capacity? Freezer capacity? Thank you!

Q: QuestionWould the freezer accommodate a standard frozen pizza box? About a 12-14 inch square

Q: QuestionWe just bought this fridge and was delivered yesterday. It makes a loud humming noise. Is it going to continue or is the noise going to be less noticeable over time? If it does get quieter, how long does it take?

Q: QuestionHow wide a space do I need for the doors to open to 90 degrees. I have a wall on one side and a counter on the other. My space is 37 inches wide.

Q: QuestionIs the ice maker automatically turned off if I don't hook it up to a water line? If not, is it easy to turn it off?

Q: QuestionIs fridge door supposed to close on its own? It appears the fridge door doesn't close w/ light push and requires me to shut it close w/ some force. Is that how it's supposed to be? Even my old refrigerator doors closed w/ less force.

Q: Questioncan I order the fridge without handles on.

Q: QuestionAre the sides stainless steel?

Q: QuestionIs there a water dispenser on the interior?

Q: QuestionIf the freezer door on this Samsung fridge is left open for a long period of time (more then 10 days) will the freeze turn its self off? If yes, is this so it will not burn it's self out?

Q: Questionhow do you turn back on ice maker..

Q: Questionwhat color are the sides??

Q: QuestionWILL THIS MODEL FIT IN A 33 INCH OPENING?

Q: QuestionRe ModelRF18HFENBSR - does this model have a EZ Release Handle for the bottom freezer?????

Q: QuestionDoes the icemaker works without no water line attached to it

Q: QuestionWhat is the best way to clean the stainless doors on the refrigerator

Questionis freezer drawer compartmentalized or is us just a big drawer where you have to dig into

QuestionWill you deliver and haul off the old one?

QuestionDoes the refrigerator have to n 2 in. From the back wall? I’m referring to Samsung 17.5 cu ft French door refrigerator.

QuestionCan you move the middle shelf to a different height and is it two shelves or just a singular shelf?

QuestionIs this Samsung stainless fingerprint proof? Refrigerator capacity? Freezer capacity? Thank you!

QuestionWould the freezer accommodate a standard frozen pizza box? About a 12-14 inch square

QuestionWe just bought this fridge and was delivered yesterday. It makes a loud humming noise. Is it going to continue or is the noise going to be less noticeable over time? If it does get quieter, how long does it take?

QuestionHow wide a space do I need for the doors to open to 90 degrees. I have a wall on one side and a counter on the other. My space is 37 inches wide.

QuestionIs the ice maker automatically turned off if I don't hook it up to a water line? If not, is it easy to turn it off?

QuestionIs fridge door supposed to close on its own? It appears the fridge door doesn't close w/ light push and requires me to shut it close w/ some force. Is that how it's supposed to be? Even my old refrigerator doors closed w/ less force.

Questioncan I order the fridge without handles on.

QuestionAre the sides stainless steel?

QuestionIs there a water dispenser on the interior?

QuestionIf the freezer door on this Samsung fridge is left open for a long period of time (more then 10 days) will the freeze turn its self off? If yes, is this so it will not burn it's self out?

Questionhow do you turn back on ice maker..

Questionwhat color are the sides??

QuestionWILL THIS MODEL FIT IN A 33 INCH OPENING?

QuestionRe ModelRF18HFENBSR - does this model have a EZ Release Handle for the bottom freezer?????

QuestionDoes the icemaker works without no water line attached to it

QuestionWhat is the best way to clean the stainless doors on the refrigerator