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  • Front. Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White.
  • Angle. Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White.
  • Left. Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White.
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  • BBY Overview - Samsung Fridges: Doors, Depths, & Finishes video 2 minutes 51 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds
  • Samsung FlexZone Top-Freezer Refrigerator Features video 0 minutes 40 seconds

Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White

Model:
RT18M6215WW
SKU:
5731902
Your price for this item is $854.99
Page Showing 121-140 of 241 questions
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  • QuestionDo you need a water line for the Ice Maker?

    Asked by Seth.

    • Answer Yes, you will need a water line for the icemaker.

      Answered by Lenor

  • QuestionGot my refrigerator today and love it! The set up was easy, person very helpful. My ice maker is turned on and makes noise, but no ice yet. How long before it produces ice? I pressed the test button and it gave 4 orange colored cubes. Nothing since?

    Asked by Chantel.

    This question was asked about the related product: Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel

    • Answer I'm happy to help with this, Chantel! Generally, we recommend allowing 24-48 hours after installation before normal ice production begins. If you're still concerned about the ice production, this link (https://bit.ly/318JLqE) has some great additional steps you can take. ^Jecca

      Answered by Samsung

  • QuestionCan this refrigerator be used in a garage and the freezer still keep everything frozen in the winter?

    Asked by jay.

    • Answer Yes but I would turn down the freezer portion in the winter. As it may get too cold otherwise.

      Answered by Cameron

  • QuestionMy maximum depth is 31", can this unit fit?

    Asked by Frankie.

    This question was asked about the related product: Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel

    • Answer Hi Frankie! I'd like to provide this link: https://bit.ly/2Ii0K3V. In the product info section you can find all the available dimensions for this refrigerator. ^Jecca

      Answered by Samsung

  • QuestionHow much additional width is needed for these doors to open (beyond the actual width of the fridge just sitting there) thanks!

    Asked by Lynn.

    • Answer Hi Lynn! Beginning on page 16 of the user manual (https://bit.ly/3eYsh68) you can find several diagrams with the different dimensions and space needed for this refrigerator. ^Jecca

      Answered by Samsung

  • QuestionI have 2 questions 1-What is Sabbath Mode for? The owners manual doesn't describe this, only how to set it 2.How do the humidity settings work? (the owners manual doesn't mention this) RT18M6215SR

    Asked by CHARLIE.

    • Answer Hi there, I can answer this question for you. Sabbath mode adjusts your refrigerator or oven so it meets with the requirements of certain religious laws for holidays and days of rest. This involves causing the panel and lights on the unit to not respond to input in any way, either from pressing buttons or opening the door. Humidity Control is for the crisper drawers and you are able to adjust how much humidity can get inside. You'll want to use a high setting for leafy-green vegetables, or anything that might wilt (like lettuce, broccoli, or anything that is kept under water spritzers at the supermarket). You'll want to use a low setting for fruits, or anything that might rot (like apples or peaches). Thank you for choosing Samsung. ^Brad

      Answered by Samsung

  • QuestionI have had this refrigerator for 4 months. Love the stainless steel finish, fingerprints and smudges wipe off with a dry towel. Need to know what to use on this finish when I need to deep clean it? Thank you

    Asked by micro.

    • Answer Hi there, I can help with that. When cleaning your Samsung Refrigerator, you will only use baking soda, vinegar, and/or dish detergent. Simply rub a baking soda and water paste into the surface, let it sit for a few minutes, then wipe away with a cloth dipped in white vinegar. You will want to then wash it thoroughly with dish soap diluted in water. Thank you for choosing Samsung. ^Brad

      Answered by Samsung

  • QuestionHow do I find the measurements?

    Asked by Shirley.

    • Answer Hello Shirley, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry about where to find the measurement of this Samsung refrigerator. We understand that it is essential for you to know. We're here to help. Here are the dimensions: Depth- 31 7/8" (810 mm) Width- 28 3/4” (729 mm) Overall Height- 66 3/4" (1697 mm) You may also refer to the user manual for additional information about the product, including its total measurements and installation space requirements. See page 16. https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144264173 -Angelica

      Answered by Samsung

  • QuestionWith installation, the new water line. Whole new connection. You mention extra fees for permit, please explain ?

    Asked by JPW.

    • Answer Ask your Installer or store purchased from. Fees may be by area of residence.

      Answered by Karen

  • QuestionDimensions?

    Asked by Martha.

    • Answer Hi Martha. Thank you for reaching out regarding your Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator with FlexZone™ and Ice Maker dimension. Regarding your concern, the dimension would be the following. Product Dimensions with Hinges, Handles, and Door 28 3/4" W x 66 3/4" H x 31 7/8" D Product Dimensions without Hinges and Door 28 3/4" W x 65 3/4" H x 28 3/8" D Net Height with Hinge 66 3/4" I will be sharing this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/refrigerators/top-freezer/18-cu--ft--capacity-top-freezer-refrigerator-with-flexzone--and-automatic-ice-maker-rt18m6215sr-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144251834 ^Camille

      Answered by Samsung

  • QuestionDoes it have a water filter

    Asked by Maxmer.

    • Answer It does not. You’ll need to use an inline water filter in the waterline going to the fridge, which I did. I mounted mine under the kitchen sink.

      Answered by Cary

  • QuestionWhere can i buy a replacement door shelf?

    Asked by Sassy.

    • Answer J&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for being a part of the Samsung family. ^Lena

      Answered by Samsung

  • QuestionDo the sudden and loud click/pop noises lessen over time? I'm not using the ice maker and have it turned off. I'm pretty sure the sounds are caused by interior materials contracting/expanding during the cycle. Only had the fridge 24 hours so far.

    Asked by MrZennie.

    • Answer Hi MrZennie, Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung. I have included a link below that will explain the sound your refrigerator makes and in the event of, some troubleshooting steps to resolve or lessen the sound. https://www.samsung.com/us/support/troubleshooting/TSG01001032/ I have also included the user manual link below. Please click on the link and turn to page 55 to learn which sounds the refrigerator can and will make over time. https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144305795 Leo

      Answered by Samsung

  • QuestionHi how I turn off the LED in this fridge , thanks

    Asked by Serge.

    This question was asked about the related product: Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel

    Answer This Question

  • QuestionSo I've had my refrigerator for about 13 months and this last month the fridge portion won't cool less that 40 degrees. I have it on the highest setting and its 42 degrees. I have removed everything from the fridge and tried to get it to cool and nothing

    Asked by jrm2020.

    This question was asked about the related product: Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel

    • Answer Hi jrm2020, Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung. I have shared with you 2 links below. Please click on the links to help resolve your concern with the refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01001029/ https://www.samsung.com/us/support/troubleshooting/TSG01001027/ I have also included the user manual link for the refrigerator below. Please click on the link and turn to page 52 for additional steps to take. https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144312339 Leo

      Answered by Samsung

  • Questionhow the ice maker work?. do i need a water line connected to the ice maker?. if yes, it has to be performed by a proffesional?

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out regarding your Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator with FlexZone™ and Ice Maker on how the ice maker works and do I need a water line connected to the ice maker. Regarding your concern, you need to connect the water line to the ice maker. For the ice maker to operate properly, the water pressure of 20-125 psi (138-862 kPa) is required. After you have connected the waterline, make sure the water storage tank inside the refrigerator is properly filled. You can purchase the water line installation kit from your retailer. We recommend using a kit that contains copper tubing and a 6 mm (1/4”) compression nut. I suggest you check this link to your user manual for further assistance. Please go to pages 19 to 27. https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144380511 ^Camille

      Answered by Samsung

  • QuestionDoes the ice maker need a water line run to it or it produces ice by itself?

    Asked by Dunne123.

    • Answer LOL! Of course it needs a water line. Ice doesn't magically appear from thin air.

      Answered by junktea1

  • QuestionHow long is the power cord on the Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White?

    Asked by Al.

    • Answer My cord is black and it’s 6’ long

      Answered by Milo

  • QuestionWhat are the dimensions

    Asked by Hubs.

    • Answer Hi Hubs. Thank you for reaching out regarding your Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator dimension. Regarding your concern, these are the dimensions: Product Dimensions with Hinges, Handles, and Door 28 3/4" W x 66 3/4" H x 31 7/8" D Product Dimensions without Hinges and Door 28 3/4" W x 65 3/4" H x 28 3/8" D Net Height with Hinge 66 3/4" Width 28 3/4 I will share this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/refrigerators/top-freezer/18-cu--ft--capacity-top-freezer-refrigerator-with-flexzone--and-automatic-ice-maker-rt18m6215ww-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144252827 ^Camille

      Answered by Samsung

  • QuestionI do not see any handles on the front of the door. Can the doors be open by the front or side?

    Asked by Anonymous.

    • Answer Hello. Thank you for reaching out regarding your Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator with FlexZone™ and Ice Maker on how can the doors be open. Regarding your concern, the door can be open on the left side. Here is the link to the user manual to picture how the refrigerator looks when it is open. Please go to page 16. https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144382977 ^Camille

      Answered by Samsung

Page 7, Showing 121-140 of 241 questions