Questions & Answers

Name: Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
Brand: Samsung
SKU: 5731903
Price: 309.99 USD
Rating: 4.5 (2709 reviews)

Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel

Model:: RT18M6215SG; |
SKU:: 5731903

User rating, 4.5 out of 5 stars with 2709 reviews.

Highly rated by customers for:

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QuestionI received my refrigerator today, but there is no plastic protective film on the front surface. Is this normal? Did anyone's come with or without a plastic protective film? I don't want to get another one that has been opened before. Thank you!
Asked 2 years ago by Rosa.
- Answer Our refrigerator did not come with a protective film on the front surface. But then I didn't expect it to either.
  Answered 2 years ago by JdrewD
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QuestionIs the refrigerator garage ready ? Since garage is not insulated and temperatures can be extreme.
Asked 5 years ago by Parry.
- Answer Great question, Parry! Page 15 of the user manual (https://bit.ly/3sXgZFL) recommends the refrigerator be installed in a location in the temperature range of 50 °F (10 °C) to 109 °F (43 °C). ^Jecca
  Answered 5 years ago by Samsung
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QuestionDo the random popping/cracking noises lessen over time? So disappointing. The manual says it's normal to hear cracking noises as the internals expand and contract. My 14 year old fridge never did this. :(
Asked 5 years ago by Zennie.
- Answer Nope, the popping, cracking noises seem to be a permanent part of the operation of this refrigeratior.
  Answered 5 years ago by jaudrey
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QuestionDo magnets work with the stainless steel used on this refrigerator? I know some types of stainless steel can have magnets while other types cannot.
Asked 8 years ago by Charles129.
- Answer Yes, I have magnets on the door and the side.
  Answered 6 years ago by JimC
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QuestionWhere are the temperature controls? The book shows separate controls for the Freezer and Refrigerator yet I don't see any inside the units
Asked 8 years ago by Controls.
- Answer When you open the freezer it's along the top, illuminated. You press either fridge on the right or freezer on the left and the bars light up. I literally just went to check
  Answered 8 years ago by Drumgol
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Questionwhen will this be available?
Asked 8 years ago by Dhicks.
- Answer It is available now
  Answered 8 years ago by BBY277
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QuestionWhere can Park get a replacement bottom plastic door shelf?
Asked 3 years ago by ML.
- Answer Go to www. Samsung.com, home appliance accessory support-
  Answered 3 years ago by Anonymous
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QuestionIs there a filter for the ice maker?
Asked 4 years ago by Filterguy.
- Answer Great question! This model does not have an internal water filter. However, page 22 of the user manual (https://bit.ly/3GWcnq6) does have instructions on how to add an external water filter if desired. ^Jecca
  Answered 4 years ago by Samsung
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QuestionDoes the freezer have lights?
Asked 4 years ago by Zoggy.
- Answer Yes, the freezer has lights.
  Answered 4 years ago by MimiSmiles
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QuestionI bought this fridge with an ice maker (only option available and we needed it fast) even though I don't have a water line. I removed the ice maker, but there's an opening with wires and a water line sticking out. Where/how can I buy a cover?
Asked 5 years ago by Steve.
- Answer Saw someone post that it is part number DA63-08988A
  Answered 5 years ago by emillioch
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QuestionI bought this refrigerator without an ice maker. The only problem I have is that the freezer is way too cold. I have it at the lowest setting for cold, but it's still too cold. Ice cream is hard as a brick. Has anyone had this problem?
Asked 5 years ago by Volleyball2015.
- Answer I am sorry I have not. I do know sometimes if freezers don’t have to much in them. They can over freeze some items. Sorry ~ I couldn’t be more help.
  Answered 5 years ago by ALR13
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QuestionWhat is the height on the unit?
Asked 5 years ago by Margie.
- Answer There are two heights. The doors and a bump up behind them are 67” from floor to top. The body is 65 1/8” from the floor to top, but there is a device near the back of the top that adds another 5/8” to the overall height to make it 65 3/4” tall.
  Answered 5 years ago by Cary
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QuestionIs this a inverter refrigerator?
Asked 5 years ago by Nika.
- Answer Yes ,this unit is an inverter refrigerator.
  Answered 5 years ago by CommunityAnswer
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QuestionI have the Samsung RT18M6215SR and the freezer stopped producing ice. Do you have any suggestions? See my settings attached.
Asked 5 years ago by BrokenFreezer.
- Answer I am including a troubleshooting guide to support your concerns on the ice maker (https://bit.ly/2EOXoDN). The guide will inform you on how to reset the ice maker and allow 24 hours for ice production. Thank you for being a Samsung customer! ^Lena
  Answered 5 years ago by Samsung
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QuestionDoes the freezer have a light in it?
Asked 5 years ago by Cebee.
- Answer Yes, there is a bright LED light array at the top front.
  Answered 5 years ago by Jones
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QuestionIs there a way to disable the ice making function and bypass the noice that way?
Asked 5 years ago by Nicknick.
- Answer We turned off the ice maker and never hooked up water. So yes, you can disable.
  Answered 5 years ago by Elle
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QuestionCan I put magnets on the door?
Asked 5 years ago by Sherry.
- Answer Yes you can
  Answered 5 years ago by DavidL
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Question1. can you tell me if it's truly 17.6 cu ft or 18.0 cu ft. ? 2. In white are the doors and sides textured or smooth?
Asked 5 years ago by Lynn.
- Answer The total capacity of the unit is 17.6 cu ft and the exact product dimensions are 28 3/4" W x 66 3/4" H x 31 7/8" D and the sides are smooth. ^Lo
  Answered 5 years ago by Samsung
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QuestionGot this fridge a few weeks ago I've adjusted freezer temperature but freezer frosting all food. Secondly, its not finger print proof. My kids leaving fingerprint marks.
Asked 6 years ago by Cb.
- Answer try to set freezer down to its lowest freezer setting and set the cooler down too but not to its minimum; and start from there if more adjustments are needed. yeah, it is not fingerprint free surface., i have to wipe them off every now and then.
  Answered 6 years ago by mac1
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QuestionIs it possible to remove the ice maker and, if so, is a panel required to patch the area where the ice maker is currently attached to the inside of the freezer?
Asked 6 years ago by Frank.
- Answer Yes, the ice maker can be removed, which then provides more storage area. There is a cap for sale that covers the opening it normally fits under, but unless someone doesn't like to see some exposed tubing, or you're liable to poke it with something, I don't think it's necessary to cover it.
  Answered 6 years ago by hclmed
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Questions & Answers

Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel

Q: QuestionI received my refrigerator today, but there is no plastic protective film on the front surface. Is this normal? Did anyone's come with or without a plastic protective film? I don't want to get another one that has been opened before. Thank you!

Q: QuestionIs the refrigerator garage ready ? Since garage is not insulated and temperatures can be extreme.

Q: QuestionDo the random popping/cracking noises lessen over time? So disappointing. The manual says it's normal to hear cracking noises as the internals expand and contract. My 14 year old fridge never did this. :(

Q: QuestionDo magnets work with the stainless steel used on this refrigerator? I know some types of stainless steel can have magnets while other types cannot.

Q: QuestionWhere are the temperature controls? The book shows separate controls for the Freezer and Refrigerator yet I don't see any inside the units

Q: Questionwhen will this be available?

Q: QuestionWhere can Park get a replacement bottom plastic door shelf?

Q: QuestionIs there a filter for the ice maker?

Q: QuestionDoes the freezer have lights?

Q: QuestionI bought this fridge with an ice maker (only option available and we needed it fast) even though I don't have a water line. I removed the ice maker, but there's an opening with wires and a water line sticking out. Where/how can I buy a cover?

Q: QuestionI bought this refrigerator without an ice maker. The only problem I have is that the freezer is way too cold. I have it at the lowest setting for cold, but it's still too cold. Ice cream is hard as a brick. Has anyone had this problem?

Q: QuestionWhat is the height on the unit?

Q: QuestionIs this a inverter refrigerator?

Q: QuestionI have the Samsung RT18M6215SR and the freezer stopped producing ice. Do you have any suggestions? See my settings attached.

Q: QuestionDoes the freezer have a light in it?

Q: QuestionIs there a way to disable the ice making function and bypass the noice that way?

Q: QuestionCan I put magnets on the door?

Q: Question1. can you tell me if it's truly 17.6 cu ft or 18.0 cu ft. ? 2. In white are the doors and sides textured or smooth?

Q: QuestionGot this fridge a few weeks ago I've adjusted freezer temperature but freezer frosting all food. Secondly, its not finger print proof. My kids leaving fingerprint marks.

Q: QuestionIs it possible to remove the ice maker and, if so, is a panel required to patch the area where the ice maker is currently attached to the inside of the freezer?

Best-selling top-freezer refrigerators

QuestionI received my refrigerator today, but there is no plastic protective film on the front surface. Is this normal? Did anyone's come with or without a plastic protective film? I don't want to get another one that has been opened before. Thank you!

QuestionIs the refrigerator garage ready ? Since garage is not insulated and temperatures can be extreme.

QuestionDo the random popping/cracking noises lessen over time? So disappointing. The manual says it's normal to hear cracking noises as the internals expand and contract. My 14 year old fridge never did this. :(

QuestionDo magnets work with the stainless steel used on this refrigerator? I know some types of stainless steel can have magnets while other types cannot.

QuestionWhere are the temperature controls? The book shows separate controls for the Freezer and Refrigerator yet I don't see any inside the units

Questionwhen will this be available?

QuestionWhere can Park get a replacement bottom plastic door shelf?

QuestionIs there a filter for the ice maker?

QuestionDoes the freezer have lights?

QuestionI bought this fridge with an ice maker (only option available and we needed it fast) even though I don't have a water line. I removed the ice maker, but there's an opening with wires and a water line sticking out. Where/how can I buy a cover?

QuestionI bought this refrigerator without an ice maker. The only problem I have is that the freezer is way too cold. I have it at the lowest setting for cold, but it's still too cold. Ice cream is hard as a brick. Has anyone had this problem?

QuestionWhat is the height on the unit?

QuestionIs this a inverter refrigerator?

QuestionI have the Samsung RT18M6215SR and the freezer stopped producing ice. Do you have any suggestions? See my settings attached.

QuestionDoes the freezer have a light in it?

QuestionIs there a way to disable the ice making function and bypass the noice that way?

QuestionCan I put magnets on the door?

Question1. can you tell me if it's truly 17.6 cu ft or 18.0 cu ft. ? 2. In white are the doors and sides textured or smooth?

QuestionGot this fridge a few weeks ago I've adjusted freezer temperature but freezer frosting all food. Secondly, its not finger print proof. My kids leaving fingerprint marks.

QuestionIs it possible to remove the ice maker and, if so, is a panel required to patch the area where the ice maker is currently attached to the inside of the freezer?