“I have this speaker connected via optical with my LG tv. The Soundbar remote can do everything, except raise or lower the volume.”
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Hi Dansf! The soundbar remote is not designed to control functions of the TV. The volume control on the soundbar remote will only control the volume of the soundbar itself. For additional assistance troubleshooting the remote, please reach out to Samsung Support at: ― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Tim
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