“Will Samsung fix the turn on loud assistant problem? This type of thing may rule it out as my parents leave the tv at a very loud volume. Cheap or not, mistakes like this show up in reviews (here and elsewhere I've seen), and are easily avoided.”
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Hi Dara, I'm sorry that you are having technical issues with the soundbar and TV working together. I would encourage you to reach out to our technical support line and they may be able to help resolve this issue. Please reach out to Samsung Support via any of these options: Phone: 1-800-SAMSUNG Available 8 AM - 12 AM EST 7 days a week LiveChat or Text: https://www.samsung.com/us/support/contact/ Facebook Messenger: https://www.facebook.com/samsungsupport Twitter: https://twitter.com/SamsungSupport The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/ ^Jeremy
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