“When my 4 series Samsung soundbar is in bt pairing mode my phone doesn't find the soundbar nor does my wife's phone any answers how to fix this?”
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Hi Brandon! We recommend resetting the soundbar by powering it off and then pressing and holding the Play/Pause button until it displays 'INIT OK'. Power on the soundbar, and then try pairing the soundbar to your phone again. If your issue persists, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. We look forward to hearing from you. ^Gina
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