“THE MICROWAVE DOES NOT TIME OUT CORRECTLY IF I PUT A ITEM INSIDE FOR 1 MINUTE IT RUNS ONLY ABOUT 20 SECOUNDS, KEEPS ON ASKING FOR POWER LEVELS? HOPE U CAN HELP”

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• If you mean that it stops after a minute and asks for power levels, it’s not functioning correctly. I hope it’s still under warranty because you have a claim.

  Answered by Bugle6 5 years ago

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• Hello there! It sounds like your microwave is in what's called "demo mode". This is a feature retailers use to display the models and conserve energy. This link (https://bit.ly/3cxEQoe) can help you turn off demo mode. ^Jecca

  Answered by Samsung 5 years ago

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