Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Skip to content
Gift Ideas
Main Content

Questions & Answers

No content
  • Front. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Stainless Steel.
  • The image shows a microwave with a bowl of food inside it. The microwave has a sensor that measures humidity, and it is currently displaying a humidity reading of 40%. The bowl contains a variety of vegetables, including broccoli and carrots.
  • #1 Ranked Over-the-Range Microwaves for Customer Satisfaction -J.D. Power 2024 Samsung received the highest score with over-the-range microwaves in the J.D. Power 2023-2024 U.S. Home Appliance Satisfaction Studies of customers' satisfaction with their home appliance. Data is based on the first 12 months of ownership. Responses collected between December 2022 - March 2023 and January - March 2024. Visit jdpower.com/awards for more details.
  • Alt View 12. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Stainless Steel.
  • Alt View 13. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Stainless Steel.
  • Alt View 14. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Stainless Steel.
  • Alt View 15. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Stainless Steel.
  • Alt View 16. Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Stainless Steel.
  • The image shows a kitchen scene with a pot of boiling water on the stove. The pot is placed on the stove, and steam is rising from it. The kitchen also features a microwave above the stove, and a bottle can be seen nearby. The image is taken at 12:00, and the pot is placed on the stove.
  • The image shows a kitchen with a dining table and chairs. A cell phone is placed on the table, displaying a message about energy usage. The message suggests that the user should try an energy-saving mode to reduce energy consumption and costs. The image also features a TV mounted on the wall, a refrigerator, and a microwave.
  • The largest text reads "Hi Bixby, Turn on hood fan of microwave ?" and is accompanied by a cartoon image of a woman in a kitchen. The image also includes a microwave, a sink, a bowl, and a cell phone. The text is a conversation between the woman and Bixby, a voice assistant, asking it to turn on the hood fan of the microwave.
  • The image shows a table with a variety of food items, including cake, pancakes, and a bowl of food. There are also three cell phones placed on the table, each displaying different food-related apps. The largest text on the table reads "Food." The table is set with a fork and a knife, indicating that it is ready for a meal. The image suggests that the cell phones are being used to access recipes or shopping lists for the meal being prepared.
  • BBY Overview - Samsung Microwaves: Ceramic Enamel Interior video 0 minutes 43 seconds
  • BBY Overview - Samsung Microwaves: Sensor Cook video 0 minutes 36 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • Product Feature: Auto Connectivity video 0 minutes 15 seconds
  • Know Before You Buy: Over-the-Range Microwaves video 1 minutes 05 seconds

Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Wi-Fi Connectivity - Stainless Steel

Model:
ME21DG6300SRAA
SKU:
6568547
Your price for this item is $269.99
The comparable value price is $419.99
Page Showing 21-40 of 61 questions
Ask a Question

  • Questionhow turn on this microwave?

    Asked by farshad.

    • Answer there is a start feature on it.

      Answered by MartaH

  • QuestionJust installed mine but I'm trying to start it and a message keeps on coming out "Door" and light is on, is there something I'm doing wrong door is closed please help

    Asked by Jorge.

    • Answer Greetings, We know how important it is to have a reliable appliance at home. Let us help you with your microwave. Here is a link for troubleshooting steps for the issue of your microwave; kindly click the embedded words. Lights comes on after closing the door. https://www.samsung.com/us/support/troubleshoot/TSG10007188/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151258013) to help our team pull up your information when you message us. Thank you. -Ricardo

      Answered by Samsung

  • QuestionDoes this come with microwave exhaust damper ?

    Asked by Anonymous.

    • Answer Greetings! Yes, this Samsung over-the-range microwave model comes equipped with an exhaust damper. Leo

      Answered by Samsung

  • QuestionCan this model be configured to vent outside the home or is it recirculating only?”

    Asked by Anonymous.

    • Answer It can do both. There are instructions on which way to insert the fan depending on how you want it to vent.

      Answered by Anonymous

  • QuestionDoes this microwave have zero door clearance

    Asked by Anonymous.

    • Answer The microwave door fits fine above my range. My kitchen cupboard handles stick out from the cupboard and it doesn’t interfere with the microwave door. I suppose if someone had deeper cabinets and the microwave sat deeper in towards them, the door would probably have some clearance issues along the hinge side when open. My cabinets are a little over 13” deep from the wall (including the cupboard door). The microwave sits around 16 3/4” out from the wall.

      Answered by rjohns00

  • QuestionDoes this product need a trim kit to install in cabinet ?

    Asked by MatthewL.

    • Answer Hi MatthewL, No, this microwave model does not require a trim kit for its installation in the cabinets. For more details regarding the installation, please refer to the manual link below. Installation manual https://downloadcenter.samsung.com/content/EM/202403/20240318130943669/DE68-04108A-08_IM_ME18H704SFB_AA_EN_240305.pdf Have a wonderful day. -Kimberly

      Answered by Samsung

  • QuestionDose this come with the option to open the door the opposite way

    Asked by Anonymous.

    • Answer Hello there, No, the microwave doors are not reversible. Have a great day. ^Camille

      Answered by Samsung

  • QuestionWill they remove my old over the range microwave during installation

    Asked by Quana.

    • Answer Best Buy does offer the removal of old appliances for a fee. Best Buy charges $59.99 for microwave haul-away when delivered with a new replacement product by Best Buy or Geek Squad, or for a standalone service fee of $199.99 for removal without a new purchase.

      Answered by rjohns00

  • QuestionWill the installer remove my old over the range microwave and replace the new one

    Asked by Quana.

    • Answer Yes

      Answered by AndreaB

  • QuestionIs this microwave considered flush mount?

    Asked by PV.

    • Answer It is not a flush mount microwave

      Answered by rjohns00

  • QuestionWhat size breakers is required?

    Asked by Irishboy.

    • Answer A 15-amp or 20-amp dedicated circuit breaker is required for a Samsung over-the-range microwave, with a 20-amp breaker being recommended for optimal performance. The microwave requires a dedicated, 120-volt, properly grounded branch circuit, and the installation instructions specify a 15 to 20 amp rated outlet.

      Answered by rjohns00

  • QuestionIs this considered a convection microwave

    Asked by lookiong2buy.

    • Answer I don’t think so. According to google, samsung 2.1 cu ft over the range microwave with sensor cooking and wi-fi connectivity is not considered a convection microwave.

      Answered by rjohns00

  • QuestionIs there a light under neath the microwave? Do you offer a ventilation kit

    Asked by light.

    • Answer Good day, Yes, this microwave model has a cooktop light. It does not need a ventilation kit since it has a built-in vent. For more details about the ventilation type, please see page 11 of the installation manual link below. Manual https://downloadcenter.samsung.com/content/EM/202403/20240318130943669/DE68-04108A-08_IM_ME18H704SFB_AA_EN_240305.pdf If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148535890) to help our team pull up your information when you message us. Thank you. -Kimberly

      Answered by Samsung

  • Questionwhy does a microwave need wifi

    Asked by mark.

    • Answer It doesn't for general purposes. But, if you want to get fancy or have long cooking processes, it's actually kind of nice. In the app (after connected, which also automatically registers your appliance for warranty purposes) you can delay the start of the process if you are trying to coincide with something else - like those 5 minute steamer vegetables to go with a steak your grilling. You can also get notifications through the app of when to flip something you are defrosting or when your food is done. That's kind of nice if you have something that has a long timer - you can do something else, or run outside and not miss when the food is ready.

      Answered by RandomPanda33

  • QuestionWhat is the cost to remove the old Samsung microwave and install this new one?

    Asked by Pcp808.

    • Answer We installed the new microwave ourselves. We already had an above the range microwave prior to this one, so we just googled how to install it to make sure we had what we needed, turned off the power while we did it, unscrewed the old microwave, took it out and then installed the new one. There is a metal bracket that sits on the back wall for the microwave to hook onto. That did need to be switched out for ours because the hooks lined up a little different place than our old one. The new microwave should come with a template to mark where the holes need to be screwed on the cabinet to install the new microwave. I would suggest having 2 people do it because it was a little heavy for one person to do on their own. I also recommend having something like a rectangle shaped laundry basket or a solid box to place (upside down) on the stovetop so nothing gets dropped on the stove to break it. It also provides something to set the microwave on if you need to set it down instead of having to move it away from your install location.

      Answered by rjohns00

  • Questioncan this be installed as a built into cabinet microwave

    Asked by marce8420.

    • Answer No, a Samsung over-the-range (OTR) microwave with sensor cooking and Wi-Fi is not a built-in microwave; it is designed for mounting over a stove or cooktop, combining a microwave with a range hood for ventilation. To install it properly, it must be secured to both the wall and the cabinet above it, with proper clearance for ventilation, and is not meant to be placed inside a closed cabinet or on a countertop without proper ventilation.

      Answered by rjohns00

  • QuestionWill this microwave work with taking out our current that is 16 13/32 H x 297/8 W x15 3/8 D

    Asked by Brooke.

    • Answer This is standard sizing. I took my old LG out and replaced directly without any changes except for where the cabinet mount screws (from the top) are located

      Answered by RandomPanda33

  • QuestionCan this microwave be hard wired or does it only come with plug in

    Asked by Anonymous.

    • Answer Hi there, The unit comes with a three-pronged electrical plug. Please see page 3 of the installation manual for the electrical requirements of the unit. Installation Manual https://downloadcenter.samsung.com/content/EM/202403/20240318130943669/DE68-04108A-08_IM_ME18H704SFB_AA_EN_240305.pdf Have a great day. ^Charles

      Answered by Samsung

  • QuestionCan this sit on a counter top?

    Asked by Counter1.

    • Answer No. It’s designed to attach to a wall bracket and the cabinet above.

      Answered by WalterD

  • QuestionHow about taking out the old one and installing the new one

    Asked by Arun.

    • Answer The old microwave hangs from a wall bracket and two machine screws going through the bottom of the overhead cabinet. Easy peasey!

      Answered by WalterD

Page 2, Showing 21-40 of 61 questions

Best-selling microwaves

  • GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
    Black Friday Deal
    Your price for this item is $119.99
  • Insignia™ - .9 Cu. Ft. Compact Countertop Microwave - Stainless Steel
    Black Friday Deal
    Your price for this item is $79.99
  • Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel
    Black Friday Deal
    Your price for this item is $199.99
  • LG - 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Smart Inverter - Stainless Steel
  • Insignia™ - 1.1 Cu. Ft. Countertop Microwave - Black
    Black Friday Deal
    Your price for this item is $89.99