“Just installed mine but I'm trying to start it and a message keeps on coming out "Door" and light is on, is there something I'm doing wrong door is closed please help”
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Greetings, We know how important it is to have a reliable appliance at home. Let us help you with your microwave. Here is a link for troubleshooting steps for the issue of your microwave; kindly click the embedded words. Lights comes on after closing the door. https://www.samsung.com/us/support/troubleshoot/TSG10007188/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151258013) to help our team pull up your information when you message us. Thank you. -Ricardo
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