A:AnswerI'm happy to help with this, Dave! The top section (freezer) is actually a convertible zone. This means, you can use the freezer as a freezer only, set the entire refrigerator, including the freezer to Fridge mode, or turn off the freezer completely to use as storage space. Page 31 of the user manual (https://bit.ly/3l1Jr5X) has more details about the "freezer convert" option. ^Jecca
A:AnswerHi Amd! The ice maker is built directly into the refrigerator and cannot be removed. However, you can turn the ice maker off if you do not wish to use it. ^Jecca
A:AnswerIt sure can, Adar! Page 31 of the user manual (https://bit.ly/3iVcebq) has all the details you need about using the "Freezer Convert" feature that allows you to use the top section of this model as either a freezer, additional refrigerator space, or even have it turned off to use as storage space. ^Jecca
A:AnswerHi Joey! You can find a complete list of the dimensions of this refrigerator in the product info section of this link: https://bit.ly/2IaZ5gi. ^Jecca
A:AnswerThe refrigerator have wheels on the bottom for easy mobility. Once the refrigerator is level, the unit will rest on its level legs. Thank you for choosing Samsung for your home! ^Lena
A:AnswerHi there,
I can help with that. I located the Owners Manual for your Samsung Refrigerator on our website. See link below:
https://downloadcenter.samsung.com/content/UM/202005/20200513115529822/DA68-03570A-13_EN_MES_CFR.pdf
Thank you for choosing Samsung. ^Brad
A:AnswerHi there,
I see you are having issues getting your new Samsung refrigerator to start making ice once installed. here is some keys things to check. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001014/
Thank you for choosing Samsung. ^Brad
A:AnswerGlad I read your question. I was wondering, since Best Buy doesnt carry the non-icemaker model whether I could simply buy this model with icemaker and remove it without any hassle. Now I realize it doesnt even come with the replacement cover, so theres no point in buying this model. Guess I'll go with the non-icemaker model over at Home Depot instead.
A:AnswerHi Friscoman20.
Thank you for reaching out regarding your Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator with FlexZone™ and Ice Maker if this is a dual cool zone or single or 2 evaporator. Regarding your concern, this is a flex zone refrigerator which means it can easily switch from the refrigerator to freezer temperatures
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/top-freezer/21-cu--ft--capacity-top-freezer-refrigerator-with-flexzone--and-automatic-ice-maker-rt21m6215sr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144382356
^Camille
A:AnswerHi Diana,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 21.1 Cu. Ft. Top-Freezer Fingerprint Resistant Refrigerator - Black stainless steel.
The shelves inside the fridge are adjustable; however, the shelves on the doors are fixed. I have shared the user manual link below for your use.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144376785
Leo
A:AnswerHi Ras,
Thank you for reaching out and we hope you are in good health. We are saddened to know that your refrigerarator isn't cooling as it should be. We understand how essential refrigerators are in our day-to day lives.
Please click on the link below to resolve your concern with the refrigerator.
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
https://www.samsung.com/us/support/troubleshooting/TSG01001029/
Please feel free to get in touch with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144263968
Leo
A:AnswerHi Cgosse.
Thank you for reaching out regarding your Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator with FlexZone™ and Ice Maker if you can put this fridge in your insulated garage. Regarding your concern, here are the details you need to consider when choosing a place to put your refrigerator.
Select a site that:
• Has a solid, level surface without carpeting or flooring that may obstruct ventilation
• Is away from direct sunlight
• Has adequate room for opening and closing the door
• Is away from any heat sources
• Provides room for maintenance and servicing
• Has a temperature range between 50 °F (10 °C) and 109 °F (43 °C)
Here is a link to your user manual for further assistance. Please go to page 15.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144303088
^Camille
