A:AnswerGlad I read your question. I was wondering, since Best Buy doesnt carry the non-icemaker model whether I could simply buy this model with icemaker and remove it without any hassle. Now I realize it doesnt even come with the replacement cover, so theres no point in buying this model. Guess I'll go with the non-icemaker model over at Home Depot instead.
A:AnswerHi Friscoman20.
Thank you for reaching out regarding your Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator with FlexZone™ and Ice Maker if this is a dual cool zone or single or 2 evaporator. Regarding your concern, this is a flex zone refrigerator which means it can easily switch from the refrigerator to freezer temperatures
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/top-freezer/21-cu--ft--capacity-top-freezer-refrigerator-with-flexzone--and-automatic-ice-maker-rt21m6215sr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144382356
^Camille
A:AnswerHi Diana,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 21.1 Cu. Ft. Top-Freezer Fingerprint Resistant Refrigerator - Black stainless steel.
The shelves inside the fridge are adjustable; however, the shelves on the doors are fixed. I have shared the user manual link below for your use.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144376785
Leo
A:AnswerHi Ras,
Thank you for reaching out and we hope you are in good health. We are saddened to know that your refrigerarator isn't cooling as it should be. We understand how essential refrigerators are in our day-to day lives.
Please click on the link below to resolve your concern with the refrigerator.
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
https://www.samsung.com/us/support/troubleshooting/TSG01001029/
Please feel free to get in touch with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144263968
Leo
A:AnswerHi Cgosse.
Thank you for reaching out regarding your Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator with FlexZone™ and Ice Maker if you can put this fridge in your insulated garage. Regarding your concern, here are the details you need to consider when choosing a place to put your refrigerator.
Select a site that:
• Has a solid, level surface without carpeting or flooring that may obstruct ventilation
• Is away from direct sunlight
• Has adequate room for opening and closing the door
• Is away from any heat sources
• Provides room for maintenance and servicing
• Has a temperature range between 50 °F (10 °C) and 109 °F (43 °C)
Here is a link to your user manual for further assistance. Please go to page 15.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144303088
^Camille
A:AnswerHi Ryan.
Thank you for reaching out regarding your Samsung - 21.1 Cu. Ft. Top-Freezer Fingerprint Resistant Refrigerator on what is the operating temperature specs for this model. Regarding your concern, your refrigerator should be on this temperature range between 50 °F (10 °C) and 109 °F (43 °C)
Here is a link to our user manual for further assistance. Please go to page 15.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144305176
^Camille
A:AnswerGreetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator with FlexZone™ and Ice Maker - Stainless steel.
The refrigerator has True No-Frost technology. I have shared the specification sheet below for your use.
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/top-mount/rt21m6215sg-aa/pdf/RT21M6215_V5_SPEC_SHEET.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144383586
Leo
A:AnswerHi vern.
Thank you for reaching out regarding your Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator if this can be placed in the garage. Regarding your concern, here is the site requirement; you need to consider where to put the refrigerator.
Select a site that:
• Has a solid, level surface without carpeting or flooring that may obstruct ventilation
• Is away from direct sunlight
• Has adequate room for opening and closing the door
• Is away from any heat sources
• Provides room for maintenance and servicing
• Has a temperature range between 50 °F (10 °C) and 109 °F (43 °C)
I suggest you check this link to your user manual for assistance. Please go to page 15.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144531650
^Camille
A:AnswerJ&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for being a part of the Samsung family. ^Lena
A:AnswerThis refrigerator does not come with a water filter but does have the option to install one. You can purchase the water filter installation kit at your local hardware store. Thank you for choosing Samsung! ^Lena
A:AnswerYes, the freezer offers an LED light. You can view this information on our website Samsung.com under product specifications. Thank you for choosing Samsung! ^Lena
A:AnswerThis unit comes with a built in automatic ice maker. We do not recommend removing the ice maker or altering the unit, as it will void the manufacturers warranty. If you don't wish to use this feature, you can make sure it is set to the off position and do not have to connect a waterline. ^Lo
A:AnswerHi Alvaton! This refrigerator does not offer the water dispenser feature. Samsung makes a variety of different refrigerators with different features. Please visit our website Samsung.com or your local home improvement store. We thank you for being a part of Samsung! ^Lena
