“Just bought a Samsung RF221. The unit makes a pronounced gurgleling sound. I bought the fridge/freezer unit in April 2013. Transported it lying down for 2 hours, whwreafter it was stood up and left in the packing for 4 weeks. The unit was unpacked and plugged in to the wall plug. The compressor started with the normal compressor noise, but within 5 to 10 seconds a pronounced gurgling noise was added to the compressor noise. This condition has now persisted for 4 weeks and the fridge/freezer cycles approx. 30 minutes on and 30 minutes off, when left unopened. What is wrong - has the compressor unit not got enough refrigerant? How can I get rid of the gurgling noise?”
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Hello CHC, Thank you for reaching out and sharing your experience with your Samsung refrigerator. I understand you're having an issue with your unit making a pronounced gurgling noise. We do apologize for the inconvenience this has caused you. We are here to help. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from your Samsung refrigerator. I also recommend watching the video on this link https://www.youtube.com/watch?v=cain2xjBCQE to know what noises a refrigerator makes and why. Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144275998. -Noraina
Sorry, there was a problem. Please try again later.Thanks for the question. It's possible the sound you're hearing is from the water lines rather than the cooling system. Please make sure the unit is properly leveled, and the water supply is turned on all the way and connected properly. Dispense about 5-6 gallons of water to bleed air from the lines, then press the Test button on the icemaker to complete the initialization process. If the issue continues, service may be necessary to determine the cause and find a solution. Please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to assist you further. - Ms. Samsung
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