A:AnswerIce production is not only low, but I am actually researching this fridge because we own one and we are having issues with the icemaker not working. Also, sometimes when it is working, it will dispense some water before the ice like the ice melted inside the icemaker. So frustrating! Samsung wants us to pay to have someone come out to diagnose the problem and best buy won't do anything because we didn't buy the insurance. We did buy the insurance on our dishwasher which had a crack in it and we were told that the policy doesn't cover cracks! No matter what you do, you can't win. I won't be buying from Best Buy again! It's the worst buy.
A:AnswerThis icemaker failed within 2 months and Samsung could not find anyone to fix it...they have horrible customer service and give you the run around! One of the Reps actually said they had a concern with the seal that goes around the icemaker.
A:AnswerThe bottom left is a freezer, with the ability to set the temperature from +5 to -8 degrees F. The flex zone on the bottom right can be set to +41, +30, +23 degrees F or to the same temperature as the left compartment set point.
A:AnswerHi PJK, if you are looking to put the refrigerator in a corner you will need at least 2 inches on all sides to open the doors parallel to the side of the refrigerator. To open the doors to their fullest, you will want at least 12 inches on either side of the refrigerator. Thanks, ^Rosi
A:AnswerExcellent question! It is definitely recommended to turn off the water supply when changing the water filter due to the buildup of pressure possibly causing unnecessary difficulty removing the old filter. The water supply can be turned off behind the refrigerator or at any of the source locations based on the home's setup. ^Jecca
A:AnswerActually, I am researching this fridge because we own one and we are having issues with the icemaker not working. Also, sometimes when it is working, it will dispense some water before the ice like the ice melted inside the icemaker. So frustrating! Samsung wants us to pay to have someone come out to diagnose the problem and best buy won't do anything because we didn't buy the insurance. We did buy the insurance on our dishwasher which had a crack in it and we were told that the policy doesn't cover cracks! No matter what you do, you can't win. I won't be buying from Best Buy again! It's the worst buy.
A:AnswerYou're very welcome, Liane! The filter indicator light runs on a timer. For this model refrigerator, press and hold the "Crushed Ice" button for 3 seconds to reset the filter light. ^Jecca
A:AnswerGreat question, Liane! The refrigerator uses an easily removable water filter. Since you have a home water filtration system, if you don't want to use the included filter, you only need to remove it. This link (https://bit.ly/37bZRUy) can show you how. ^Jecca
A:AnswerHello Viv! The warranty for this model covers five years on compressor (parts and labor) and ten years on Digital Inverter Compressor (only parts). Refer to page 67 on the user's manual: https://bit.ly/2Pll6qP for more information.
^Rafael
A:AnswerDo yourself a favor and just fix your old fridge! The new Samsung products are cheap...the icemaker in this fridge failed after only 2 months and they have no one that can fix it!?!
A:AnswerIt doesn't take away any space and it does not give any extra space. It just allows you to open the door without going into the whole refrigerator.
A:AnswerThe filter is in the main upper compartment, between the two hydrator drawers at the bottom of the compartment. Very easy access with the doors open.
A:AnswerIt's in the Specifications section.
Height To Top Of Refrigerator70.7 inches
Height To Top Of Door Hinge71.9 inches
Depth Without Handle28.9 inches
Depth With Handle28.9 inches
Ice MakerYes
Refrigerator Capacity13.2 cubic feet
Refrigerator TypeFrench Door
Lighting TypeLED
