Questions & Answers
- Model:
- RF24R7201DT/AA
- |
- SKU:
- 6323236
Q: QuestionWhat are the dimensions of this refrigerator? SamsungRF24R7201SG
Asked by Tom.
- A:Answer Hello Tom! The information provided by the retailer is correct. Thank you for choosing Samsung! ^Lena
Answered by Samsung

Q: QuestionDoes it come in white?
Asked by saffta.
This question was asked about the related product: Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
- A:Answer No, it does not come in white.
Answered by CommunityAnswer
Q: QuestionHow much weight can the flex drawer hold?
Asked by Matthew.
This question was asked about the related product: Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
Q: QuestionWhat colors are available and why is the middle rare usd ?
Asked by Mema.
This question was asked about the related product: Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
Q: QuestionIs this available in black?
Asked by Craig.
This question was asked about the related product: Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
- A:Answer We picked the silver color one. The other option I believe is black.
Answered by Oldfolk
Q: Questioncan a second ice maker be put in the bottom freezer?
Asked by bertich.
This question was asked about the related product: Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
- A:Answer No
Answered by JimmieS
Q: QuestionIs this a dark stainless steel? I need a lighter stainless steel ..that is counter depth like this one
Asked by Vicki.
This question was asked about the related product: Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
- A:Answer It looks like all of the other stainless in my kitchen.
Answered by Bostonian
Q: QuestionWhat is the difference between a 28 and a 22 cubic if they have same dimensions on the outside?
Asked by John.
- A:Answer Typically the smaller capacity refrigerator is counter depth which means it’s has a smaller depth to better match the counters in your kitchen. It looks better but reduces the capacity quite a bit.
Answered by Battery
Q: QuestionDoes the refrigerator have casters/wheels for easy moving?
Asked by Anonymous.
This question was asked about the related product: Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
- A:Answer Yes
Answered by Technician
Q: QuestionHow can I adjust the temperature in the refrigerator and freezer manually, I do not understand the directions??
Asked by Judi.
This question was asked about the related product: Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
- A:Answer Hi Judi, Thank you for showing interest to know more about our refrigerator. Samsung always makes sure to provide options on how to make things easier for you, like the process of changing your refrigerator and freezer temperature. For your reference on how to change temperature please click on this link and click on the Controlling the Temperature option. https://www.samsung.com/us/home-appliances/ranges/gas/6-0-cu-ft-smart-freestanding-gas-range-with-no-preheat-air-fry-convection-in-stainless-steel-nx60a6511ss-aa/#specs Stay safe, Reference Ticket Number: 1144198590 ^Mila
Answered by Samsung

Q: QuestionI have had this refrigerator for a week and it still has a very powerful chemical smell. I had to throw out all of my produce because it tastes like the chemical smell. Is this normal? When can I expect it to resolve?
Asked by Ldon.
This question was asked about the related product: Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
- A:Answer Jecca - this is not helpful in the least. The refrigerator is days old. It does not need to be cleaned. I do not need to keep food odors out. The refrigerator smells like a chemical plant and all of my produce absorbed the smell.
Answered by Ldon
Q: QuestionHello, Does this models flex draw convert into a freezer? I was told it would and can’t seem to figure out how to set it on the fridge or in the app. Thanks
Asked by Rachel.
This question was asked about the related product: Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
- A:Answer Hi there, Rachel! The FlexZone drawer on this model has 4 available settings. Each of these settings has its own set temperature. For more information about these settings, here is a link (https://bit.ly/3oV8N9u) to the user manual for this model. Page 42 has a diagram showing the available settings. ^Jecca
Answered by Samsung

Q: QuestionHow noisey is this unit and does it run 24/7 or has cycle on off when coldness is met.
Asked by VIC.
This question was asked about the related product: Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
- A:Answer Great questions, VIC! I have this link (https://bit.ly/35qw5ZZ) that discusses all the possible noises you may hear from the refrigerator, as well as what to do if you hear an abnormal sound. The compressor will cycle on and off as long as the internal temperature is holding at the set temperature. ^Jecca
Answered by Samsung

Q: QuestionHow much clearance do you need to open the doors on this unit? Installing inside 37" built in cabinets and need to know if the doors will open within that space.
Asked by 24451731.
This question was asked about the related product: Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
- A:Answer I'm so glad you asked! To help with this, I'm providing this link (https://bit.ly/3tIffj3) to the full user manual for this model. Pages 19 and 20 have detailed diagrams showing all the required location dimensions, including with the doors open. ^Jecca
Answered by Samsung

Q: QuestionHow do you remove shelves to clean
Asked by Godsplan.
This question was asked about the related product: Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
- A:Answer I'm happy to help with this! This link (https://bit.ly/2QjotV5) can walk you step by step through removing any of the shelves and door bins in the refrigerator. Jecca
Answered by Samsung

Q: QuestionMy left door wont stay open , if I open both doors the right one will stay open but the left slowly closes on its own, how do put more tension on the door or is there a way to tighten a hinge Model# RF24R7201SR/AA
Asked by James.
This question was asked about the related product: Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
- A:Answer Just needs adjustment
Answered by Samsung
Q: QuestionIs this refrigerator panel ready?
Asked by Anonymous.
This question was asked about the related product: Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
- A:Answer No, this unit is not panel ready.
Answered by CommunityAnswer
Q: QuestionIs there a light on the water/ice dispenser of the door?
Asked by TA.
This question was asked about the related product: Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
- A:Answer Hi TA, Thank you for asking about the light on the water and ice dispenser of the Samsung refrigerator. Yes, there's a dispenser light. You can check it on the Samsung link under specification. Here's a link: https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/23-cu--ft--counter-depth-4-door-french-door-refrigerator--2019--in-fingerprint-resistant-stainless-steel-rf24r7201sr-aa/#specs If you have inquiries and need further assistance, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Once you contact us, you can provide this reference number 1144838218. ^Rainly
Answered by Samsung

Q: QuestionDoes it have a dispenser light if so how do I turn it on?
Asked by Danielle.
- A:Answer Hi Danielle, Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Refrigerator with FlexZone™ Drawer - Black stainless steel. The refrigerator is equipped with a dispenser light. The light turns on each time the dispenser is used. I have shared the specification sheet below that shows the feature is available. https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/4-door-french-door/pdp/rf24r7201sr-aa/new_spec_sheet_062519/newly_uploaded_specsheet_062519/RF24R7201SR.pdf I have also shared the user manual link below. Please access the link and turn to page 53 for the dispenser panel. https://downloadcenter.samsung.com/content/UM/202106/20210623134419044/FDR_AW4-CD_FL_DA68-03832A-05_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144722301 Leo
Answered by Samsung

Q: QuestionHow do you replace the water filter? Do you need to turn off the water source first? Thanks.
Asked by laur.
This question was asked about the related product: Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
- A:Answer We recommend turning off the water supply to the refrigerator when replacing the water filter. Here is a helpful link with steps on replacing the water filter (https://bit.ly/2MtpkNs). Thank you for being a Samsung customer! ^Lena
Answered by Samsung

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