“When the ice maker dispenses ice it comes out crushed when it is on cube setting and half goes on the floor rather than the glass. It does not dispense cubes at all. Is there a setting to try to fix this problem.”

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• Mine comes cubed and crushed both. But yeah falls down often. I ended putting a rug on the floor.

  Answered by SamsungFridge 4 years ago

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• I'm happy to help with this, Chris! This link (https://bit.ly/2MfECZE) can walk you through what steps to take if crushed ice is dispensed when cubed is selected. ^Jecca

  Answered by Samsung 4 years ago

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