Questions & Answers

Name: Samsung - 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator with Thru-the-Door Ice and Water
Brand: Samsung
SKU: 5119003
Price: 1199.99 USD
Rating: 4.2 (1541 reviews)

Samsung - 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator with Thru-the-Door Ice and Water

Model:: RS25H5111SG/AA; |
SKU:: 5119003

User rating, 4.2 out of 5 stars with 1541 reviews.

Highly rated by customers for:

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QuestionHelp. Just pufchased. Lights o. Water works its been ugged kn for 12 hours and nothjngs cold or freezing
Asked 9 years ago by Kj.
- Answer [email protected]
  Answered 9 years ago by Mddaddy
  Answer this question
QuestionWe jyst purchased. Has been plugged in for 12 hours. Waters cold lights on. Hoeever freezer isnt freezing and fridge isnt any colder. Not sure what we are doing wrong. Help
Asked 9 years ago by Kj.
- Answer Was it in demo mode?
  Answered 8 years ago by flashkaz
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QuestionWhy does Samsung continue to sell this refrigerator when they know that it has serious design flaws?
Asked 9 years ago by Anonymous.
- Answer money.
  Answered 9 years ago by Mddaddy
  Answer this question
QuestionWhat's the depth for this refrigerator ? Does it come in counter depth ? I am looking for 29-30" Depth.
Asked 9 years ago by Fay.
- Answer it is 30
  Answered 9 years ago by tony007
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Questioni am looking for a stainless steel side by side with black siding . What color is the siding
Asked 9 years ago by Anonymous.
- Answer The sides are a lighter shade of black.
  Answered 9 years ago by Jeff
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QuestionIs this a shiny or matte finish
Asked 9 years ago by MArk.
This question was asked about the related product: Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
- Answer Shiny finish
  Answered 7 years ago by Beckanannie
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QuestionWho do I contact for warranty repairs? My Samsung refrigerator was purchased 7/2015. The ice maker stopped working and the refrigerator isn't as cold as it should be.
Asked 9 years ago by Max.
- Answer [email protected]
  Answered 9 years ago by Mddaddy
  Answer this question
QuestionDoes any one own the Black? Was wondering about finger prints. Any problems with the ice maker? Any information would be helpful. Thinking of making this purchase. Thank you for your time.
Asked 9 years ago by Samsung.
This question was asked about the related product: Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
- Answer We bought the black. Fingerprints are not a problem that we have noticed. There are no problems with the ice maker but there is a loud fluttering noise that we haven't identified. My husband thinks it's the pump when it's pumping water into the trays. We like our drinks really cold and the refrigerator only goes to 34º which is not cold enough for us. Otherwise we really like this refrigerator freezer.
  Answered 8 years ago by Tweety
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QuestionWhat color black? Glossy? Flat? Smudge proof?
Asked 9 years ago by IS.
This question was asked about the related product: Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
- Answer It is somewhat glossy and I have found it to be smudge proof yes
  Answered 8 years ago by David
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QuestionDoes this fridge have stainless handles?From the picture it looks like stainless handles. Wanted to confirm. Thanks
Asked 9 years ago by Musa.
This question was asked about the related product: Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
- Answer No - handles match the finish of the fridge
  Answered 8 years ago by RiverviewZoo
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QuestionWhere can I find a new door bin for the door on the fridge side.One of the door bins in my fridge has a crack through it and needs replaced. Not able to hold milk at the moment.
Asked 9 years ago by Miller.
- Answer Call 1-800-SAMSUNG.
  Answered 9 years ago by JWild
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QuestionWhat is the wattage used by this refrigerator?
Asked 6 years ago by Morse66.
- Answer I don't know but the mfg's sticker says the annual electirc bill should be around $65.00
  Answered 6 years ago by john
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QuestionThe side-by-side refrigerator model RS25H5111SR/AA has a energy savings setting; however, what are best settings for freezer/ fridge outside the energy savings mode?
Asked 6 years ago by JQ.
- Answer I am vey happy w O degrees w esmode
  Answered 6 years ago by john
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QuestionWhy dosnt my fridge get cold
Asked 7 years ago by Cristina.
This question was asked about the related product: Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
- Answer Hello Cristina, I understand your frustration with this refrigerator. We would be happy to look into this for you. For further assistance, please contact Samsung Customer Support via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support 4. Toll-free calling: 1-800-SAMSUNG ^Michelle
  Answered 7 years ago by Anonymous
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QuestionWith the black stainless steel front can you still use Magnets on the side? Also can regular stainless steel appliance cleaner be used on black stainless as well?
Asked 7 years ago by Jenn31707.
- Answer The front is actually magnetic. Yes, stainless steel cleaner can be used.
  Answered 7 years ago by CommunityAnswer
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QuestionDoes the water supply need to be turned off to change the water filter??
Asked 8 years ago by John.
- Answer Yes .. if you have a flex hose you can just pinch the water line. If not you should have a shut off valve..and if you don't have that then you need to get one.
  Answered 8 years ago by ESPO
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QuestionWhat is the average life expectancy of this refrigerator?
Asked 8 years ago by Anonymous.
- Answer Apparently only 6 months as most.
  Answered 8 years ago by Carol
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QuestionI bought a Samsung fridge about 3 weeks ago. I have a rattle that sounds like it comes from the back. When I push on the side of the fridge it stops. If the door is open it stops. Does anyone else have this problem or know what the problem is?
Asked 9 years ago by Jo.
- Answer I only had my fridge installed 4 days ago but I have not heard any unusual noises.
  Answered 7 years ago by Mimi
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QuestionWill the ice maker work without a filter installed? We have filtered water already.
Asked 9 years ago by Catherine.
- Answer Hi Catherine, yes, the ice maker will still function without a filter installed. ^Rosi
  Answered 9 years ago by Samsung
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QuestionWhat's sise is the front
Asked 9 years ago by Ana.
- Answer Front panel
  Answered 5 years ago by Anonymous
  Answer this question

Showing 61-80 of 87 questions

Questions & Answers

Samsung - 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator with Thru-the-Door Ice and Water

Q: QuestionHelp. Just pufchased. Lights o. Water works its been ugged kn for 12 hours and nothjngs cold or freezing

Q: QuestionWe jyst purchased. Has been plugged in for 12 hours. Waters cold lights on. Hoeever freezer isnt freezing and fridge isnt any colder. Not sure what we are doing wrong. Help

Q: QuestionWhy does Samsung continue to sell this refrigerator when they know that it has serious design flaws?

Q: QuestionWhat's the depth for this refrigerator ? Does it come in counter depth ? I am looking for 29-30" Depth.

Q: Questioni am looking for a stainless steel side by side with black siding . What color is the siding

Q: QuestionIs this a shiny or matte finish

Q: QuestionWho do I contact for warranty repairs? My Samsung refrigerator was purchased 7/2015. The ice maker stopped working and the refrigerator isn't as cold as it should be.

Q: QuestionDoes any one own the Black? Was wondering about finger prints. Any problems with the ice maker? Any information would be helpful. Thinking of making this purchase. Thank you for your time.

Q: QuestionWhat color black? Glossy? Flat? Smudge proof?

Q: QuestionDoes this fridge have stainless handles?From the picture it looks like stainless handles. Wanted to confirm. Thanks

Q: QuestionWhere can I find a new door bin for the door on the fridge side.One of the door bins in my fridge has a crack through it and needs replaced. Not able to hold milk at the moment.

Q: QuestionWhat is the wattage used by this refrigerator?

Q: QuestionThe side-by-side refrigerator model RS25H5111SR/AA has a energy savings setting; however, what are best settings for freezer/ fridge outside the energy savings mode?

Q: QuestionWhy dosnt my fridge get cold

Q: QuestionWith the black stainless steel front can you still use Magnets on the side? Also can regular stainless steel appliance cleaner be used on black stainless as well?

Q: QuestionDoes the water supply need to be turned off to change the water filter??

Q: QuestionWhat is the average life expectancy of this refrigerator?

Q: QuestionI bought a Samsung fridge about 3 weeks ago. I have a rattle that sounds like it comes from the back. When I push on the side of the fridge it stops. If the door is open it stops. Does anyone else have this problem or know what the problem is?

Q: QuestionWill the ice maker work without a filter installed? We have filtered water already.

Q: QuestionWhat's sise is the front

QuestionHelp. Just pufchased. Lights o. Water works its been ugged kn for 12 hours and nothjngs cold or freezing

QuestionWe jyst purchased. Has been plugged in for 12 hours. Waters cold lights on. Hoeever freezer isnt freezing and fridge isnt any colder. Not sure what we are doing wrong. Help

QuestionWhy does Samsung continue to sell this refrigerator when they know that it has serious design flaws?

QuestionWhat's the depth for this refrigerator ? Does it come in counter depth ? I am looking for 29-30" Depth.

Questioni am looking for a stainless steel side by side with black siding . What color is the siding

QuestionIs this a shiny or matte finish

QuestionWho do I contact for warranty repairs? My Samsung refrigerator was purchased 7/2015. The ice maker stopped working and the refrigerator isn't as cold as it should be.

QuestionDoes any one own the Black? Was wondering about finger prints. Any problems with the ice maker? Any information would be helpful. Thinking of making this purchase. Thank you for your time.

QuestionWhat color black? Glossy? Flat? Smudge proof?

QuestionDoes this fridge have stainless handles?From the picture it looks like stainless handles. Wanted to confirm. Thanks

QuestionWhere can I find a new door bin for the door on the fridge side.One of the door bins in my fridge has a crack through it and needs replaced. Not able to hold milk at the moment.

QuestionWhat is the wattage used by this refrigerator?

QuestionThe side-by-side refrigerator model RS25H5111SR/AA has a energy savings setting; however, what are best settings for freezer/ fridge outside the energy savings mode?

QuestionWhy dosnt my fridge get cold

QuestionWith the black stainless steel front can you still use Magnets on the side? Also can regular stainless steel appliance cleaner be used on black stainless as well?

QuestionDoes the water supply need to be turned off to change the water filter??

QuestionWhat is the average life expectancy of this refrigerator?

QuestionI bought a Samsung fridge about 3 weeks ago. I have a rattle that sounds like it comes from the back. When I push on the side of the fridge it stops. If the door is open it stops. Does anyone else have this problem or know what the problem is?

QuestionWill the ice maker work without a filter installed? We have filtered water already.

QuestionWhat's sise is the front