A:AnswerBought this refrigerator in 2016. Recently, like you my Freezer side is still COLD but my refrigerator(Fresh Food) side was toasty WARM. After making lots of self diagnose, I fixed the broken damper door that causes the Fresh produce side to be WARM, 65F or above. After that it brought the Fresh produce side back down to around mid 40'sF. Since day 1 I bought this refrigerator I could never bring the Fresh produce side down below 40F. Look at that as a potential problem to yours. In my case it was not: frozen evaporator, not thermistors (thermostats). Good luck.
A:AnswerBestbuy.com, then zipcode, then appliances: type, then chose name brand, color if you have a preference and browse. If the store has one on hand it will show, call store to verify there is one and go look.
A:AnswerHello, Kita. On page 47 of the User Manual (https://bit.ly/3Bt2MEQ) it shows step-by-step directions on how to remove the shelves in this refrigerator. If you have any further questions or concerns, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143535285) and it will help our team pull up your information. Thank you for being a Samsung customer! ^Ty
A:AnswerHey there, bkrcutie. Here is an article with some trouble shooting steps that should be helpful in resolving this issue and getting your dispenser working again (http://bit.ly/32jGFjj). ^Lo
A:AnswerNo im still upset their has been appointments of no shows .. you guys still need to come and hook up the line because i still can't use water ice
A:AnswerI'd like to help with this! Check out this link (https://bit.ly/2OFma8T) for a guide on what to do when the ice maker is not working properly. ^Jecca
