Questions & Answers
- Model:
- RS25J500DSG/AA
- |
- SKU:
- 5491702
Highly rated by customers for: Spacious, Price, Ice maker
Page Showing 221-231 of 231 questions
Q: QuestionRefrigerator temperature is set to the first (lowest) bar and everything in the fridge is STILL freezing. My milk is frozen solid; coffee creamer is frozen solid; bottled water is frozen solid. Please help! The fridge is less than 2 weeks old.
Asked by VKBell.
- A:Answer Hi there VKBell! The lowest bar on the temperature setting is the coldest. If you're still having issues with items freezing in the refrigerator compartment, I would recommend checking out this link (https://bit.ly/2q5BC3F) for some steps you can take to resolve this. ^Jecca
Answered by Samsung

Q: QuestionMy Samsung model # RS25J500DSG fridge not making any ice ???
Asked by Anonymous.
- A:Answer No I'm sorry it is not because it's been a month now that I've been without a fridge because they never brought it
Answered by JeanC
Q: QuestionWhat kit would I have to buy to install the water line from the main water source and kit for the refrigerator.
Asked by Jorgesilva.
- A:Answer Copper tubing is recommended. Some of these items are sold as a kit, but there is no kit number provided. You need the following: 1/4” (6.35 mm) copper tubing 1/4” (6.35 mm) compression nut (1pc) Ferrule (2pc) or 1/4” (6.35 mm) plastic tubing → Molded end (Bulb) 1/4” (6.35 mm) compression nut (1pc)
Answered by CommunityAnswer
Q: QuestionThe touch screen is frozen. I cant change or select aalnything. I turned power off and then back on. I made one selection then it froze again. Same result multiple times trying. Only one year old????
Asked by Joe.
- A:Answer I'd like to help with this. Check out this link (https://bit.ly/2rqm9vE) for some information on what to do if the control panel is not responding. ^Jecca
Answered by Samsung

Q: QuestionDoes the ice/water dispenser has a night light
Asked by Janet.
- A:Answer Hi Janet! This model does not have a dispenser light. You can check out all the specifications by downloading the User Manual here: https://bit.ly/2N4rcds. ^Jecca
Answered by Samsung

Q: Questionmy fridge is on and sounds like working but not cooling and not making ice. what should i do?
Asked by Tomas.
- A:Answer Hi Tomas, we understand your concerns with the Refrigerator. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
Answered by Samsung

Q: QuestionModel RS25J500DBC/AA KEEPS CHIMING11 time's and pauses then does it again. HOW DO I MAKE IT STOP.
Asked by Dogfather.
This question was asked about the related product: Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
- A:Answer Hi Dogfather, we understand your concerns with the Refrigerator. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
Answered by Samsung

Q: QuestionIs it possible to adjust the amount of ice that is discharged? When using the ice dispenser, it drops too much too fast.
Asked by Chad.
- A:Answer I had to adjust it on to the lowest setting for the fridge and that helped so it didn't make Ice so fast. If it still makes too much I just dump the excess ice in the sink so it doesn't get too built up in there.
Answered by ScHig80
Q: QuestionWhat is the size with the doors open ..? Or better yet can i fitted in a 36" opening incluiding the doors
Asked by Adrian.
- A:Answer See attached photo from pg. 2 of manual. Product Dimensions & Weight Dimensions (WxHxD with hinges, handles and doors): 35-3/4" x 69-15/16" x 36-3/16" Dimensions (WxHxD without hinges and door): 35-3/4" x 68-5/8" x 29-7/16" Dimensions (WxHxD with hinge and door, no handle): 35-3/4" x 69-15/16" x 33-13/16" Weight: 253.5 lbs. Shipping Dimensions & Weight (WxHxD) Dimensions: 37-3/4" x 78-7/8" x 36-3/16" Weight: 265.7 lbs.
Answered by HopeThisHelps
Q: QuestionA red light is on above the water dispenser with a lock sign, too. It is freezing weather. Has my water line frozen? I cannot dispense water.
Asked by Puzzled.
- A:Answer i do believe your child lock is on. lol. just hold the 2 buttons for child lock together for 5 seconds i think it is.
Answered by mytivogetsthis
Q: QuestionWhat is the height without hinge?
Asked by Anonymous.
- A:Answer Read the Specs!
Answered by AROD
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