A:AnswerThere is a shutoff behind the fridge just turn it all the way grab a towel and unscrew the connection with a wrench therer will be some water in the line so but towel down if water keeps coming out then the shutoff is bad and will need to go to the outside and shut it off a pipe wrench or large wrench.
A:AnswerGigi, this model refrigerator is not counter depth. I am including a link to our website Samsung.com for you to view the refrigerators that we offer in white (https://bit.ly/2Y5H1rM). Thank you for choosing Samsung! ^Lena
A:AnswerHello! We are always happy to help! I am including a helpful link to a guide on replacing the water filter (https://bit.ly/2vLp1sz). We thank you for being a part of Samsung! ^Lena
A:AnswerThanks for asking, Mdpz! Samsung generally recommends replacing the filter every 6 months, depending on usage. For more information about changing the water filter in the refrigerator just follow this link: https://bit.ly/2Vxptp4. ^Jecca