Questions & Answers
- Model:
- DW80CG5450MT
- |
- SKU:
- 6549882
Q: Questiondoes this do an upper or lower rack wash only?
Asked by Lori.
- A:Answer Hi Lori, We’re happy to help clarify your question about your Samsung dishwasher. This dishwasher offers a Lower Rack–only wash option. When this option is selected, the wash cycle concentrates water and cleaning power on the lower rack only, which is helpful for smaller loads or heavier items. For your reference, you may check the specification sheet below. Specification sheet: https://images.samsung.com/is/content/samsung/p6pim/us/dw80cg5450sraa/specsheet/us-specsheet-dw80cg5450sraa-550484027.pdf If you ever need to reach out to Samsung, please include this reference number (1152328389). We value your business. Geraldine Samsung Care
Answered by Samsung
Q: QuestionHad this Dishwasher for a week now. Now the door won't close.
Asked by Stingray.
- A:Answer Hi Stingray, We understand how disappointing this feels, especially when the dishwasher is still brand new and should be working smoothly. Let us help. I have shared a Samsung link below to help with your experience. The link has hyperlinks that can be visited for additional help. Dishwasher door does not close: https://www.samsung.com/us/support/troubleshooting/TSG01001919/ Should you need more assistance with your dishwasher, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1152009842 to help our team pull up your information. Leo
Answered by Samsung
Q: QuestionAre the base legs height adjustable and if so what are the parameters?
Asked by IndyGreg.
- A:Answer Hello GLee, Yes, the base legs are height-adjustable. You can adjust the leveling legs by a max of 16/32". However, leveling up to the maximum height is not recommended. Have a nice day! ^Joshua
Answered by Samsung
Q: QuestionIs this suppose to come with the plastic water connection adapter for the 90 deg fitting?
Asked by Caddy197.
This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash, 46 dBA - Stainless Steel
- A:Answer Hello Caddy197, No, it is not included. You will have to purchase the part. Please see the instruction manual and go to pages 6 to 7. Installation Manual https://downloadcenter.samsung.com/content/EM/202407/20240725151429905/DW5000C_DW80CB507012AA_DD68-00260A-01_EN_MES_CFR_231215.pdf Have a nice day! ^Joshua
Answered by Samsung
Q: QuestionMy dishwasher door opens before the drying is done. Is that normal?
Asked by Anonymous.
- A:Answer Hello there, Thank you for asking. Let's get the information you need. Yes, opening the door of your dishwasher 15 minutes before drying is complete is normal, as this dryer is designed with Auto Release Dry, which enhances the drying performance. Please refer to your user manual for more details. Turn to page 34, "Auto Release™ Dry." User Manual https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf Have a great day. ^Camille
Answered by Samsung
Q: QuestionDoes this dishwasher come with an air gap, or do I have to purchase this separately?
Asked by Anonymous.
- A:Answer I don't see an air gap piece on your website. Do you offer them?
Answered by Anonymous
Q: QuestionDoes this need a air vent?
Asked by Josh.
- A:Answer Hello Josh, No, this dishwasher model does not use a traditional air vent for drying. Instead, it uses a feature called Auto Release Door Drying. Have a great day. -John
Answered by Samsung
Q: QuestionDoes this dishwasher have a delay start option?
Asked by Lisa.
This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash, 46 dBA - Stainless Steel
- A:Answer Yes it does
Answered by Mwatson2026
Q: QuestionDoes this dishwasher come with a power cord? It says no in the specifications, but I can't locate a power cord that goes with it.
Asked by Anonymous.
- A:Answer Hello there, No, the power cord or cable is not included with the dishwasher’s purchase. It is sold separately. Have a great day. -John
Answered by Samsung
Q: QuestionI'm experiencing an issue where my new dishwasher (DW80CG5451SR) is off gassing. I've run the dishwasher 6-8 times so far. I have family members that are sensitive to chemical odors. How long should I expect this odor to linger?
Asked by RotsidOel.
This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash, 46 dBA - Stainless Steel
- A:Answer Greetings, We want you to enjoy doing your dishes in your dishwasher. Let us help you out. The chemical odor (off-gassing) from a new dishwasher is a regular occurrence due to the manufacturing processes and generally dissipates after a few regular uses. Here is a link to the user manual; kindly go to pages 41-43 under "filter," and page 50 for troubleshooting steps to alleviate the odor in your dishwasher. User manual. https://downloadcenter.samsung.com/content/UM/202407/20240725150331825/North_America_DW5000C_WEB_DW0003_English_240710.pdf Have a great day! -Ricardo
Answered by Samsung
Q: QuestionIs this is dishwasher fingerprint resistant?
Asked by Haly.
- A:Answer Hi Haly, Yes, this dishwasher is fingerprint-resistant. Have a great day! -Leo
Answered by Samsung
Q: QuestionDishwasher is showing error code LC..What need to be done.Thanks.
Asked by Arif.
This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash, 46 dBA - Fingerprint Resistant Matte Black Steel
- A:Answer You can Google this code and answer
Answered by LMF1
Q: QuestionWhat is the model number?
Asked by TamaraD.
This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash, 46 dBA - Stainless Steel
- A:Answer This is listed relight in the add
Answered by LMF1
Q: QuestionHow does the dishwasher mount? Does it come with mounting brackets?
Asked by IanT.
This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash, 46 dBA - Fingerprint Resistant Matte Black Steel
- A:Answer Top or side mount. Comes with brackets
Answered by Mwatson2026
Q: QuestionHow well does it dry the dishes?
Asked by VarletteW.
- A:Answer No the door opens to air dry. It was my dream dishwasher. Kept leaking. Ran it 4 times and all it did was water backing up and it shuts off. Had it 8 days they still havent picked it up.
Answered by LynelleG
Q: QuestionThis dishwasher did not come with mounting brackets! Should there have been ? Is it ok if it is not mounted to the countertop?
Asked by Stan.
This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash, 46 dBA - Stainless Steel
- A:Answer Yes
Answered by MorlonM
Q: QuestionThe front panel got dented when my installer installed it. Can this be fixed or replaced?
Asked by CatherineO.
- A:Answer Hi there, We understand how you feel regarding this dishwasher. We are here to help you. We would like to speak to you directly to provide options and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1149024742), to help our team pull up your information. Have a great day! ^Rodel
Answered by Samsung

Q: QuestionI'm confused. The product title indicates its a Bespoke model in White Glass, but the Bespoke description is not present if you click on the Stainless finish even though all of the features and appearance are identical. Please explain...Thanks
Asked by Mike.
- A:Answer Hello Mike, We would be happy to discuss your washer to determine the best way we can assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148928797) to help our team pull up your information when you message us. Have a great day. ^Charles
Answered by Samsung

Q: QuestionIs this manufactured with intentional addition of PFAS or any related “forever chemicals” (such as in a fingerprint resistant coating)?
Asked by TRex740.
This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash, 46 dBA - Stainless Steel
- A:Answer No, this one is not but they have one other like this one that is.
Answered by LMF1
Q: QuestionIs it like bkack stainless steel like dark grayish or black-black?
Asked by Ozzie.
This question was asked about the related product: Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash, 46 dBA - Fingerprint Resistant Matte Black Steel
- A:Answer My dishwasher looks like maybe a brushed stainless steel but polished to a brilliant shine
Answered by DanielM
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