A:AnswerHi Rdicenzo,
We value your interest in your Samsung dishwasher and your question about panel-ready compatibility.
This model features a sleek stainless-steel exterior with a modern handleless or recessed-handle design that provides a clean, built-in look, though it is not intended for custom panel installation.
You can explore the full product details here:
https://www.samsung.com/us/dishwashers/freestanding/38-dba-bespoke-smart-dishwasher-with-3rd-rack-washing-system-in-fingerprint-resistant-stainless-steel-sku-dw90f89t0usraa/
If you ever need to reach out to Samsung, please include this reference number (1152254331).
We appreciate your question.
Geraldine
Samsung Care
A:AnswerHi Sudsdude,
You may use detergent pods or tablets, but ensure the tablet is placed correctly in the dispenser and that the dispenser door is fully closed. If the pod does not fit properly, consider using a different brand or switching to liquid dishwasher detergent.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number 1152187713 to help our team pull up your information when you message us.
-Diana
A:AnswerHi Laura G,
Let us get you the details you need on this Samsung dishwasher model.
I have shared the installation guide for this dishwasher model below. Please visit the link and turn to pages 16 and 17 for the installation steps and location for the electric cord.
https://downloadcenter.samsung.com/content/EM/202502/20250211142523054/OID81391_IG_DW9000F_EN_MES_CFR_241213.pdf
Should you have additional questions, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1152058355 to help our team pull up your information.
Leo
A:AnswerHi there,
Thank you for bringing this to our attention. Let us help.
Here is a link to help you with the dishwasher that does not turn on.
Samsung dishwasher will not turn on:
https://www.samsung.com/us/support/troubleshoot/TSG10007200/
Should you have other query, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151751267) when you message us so our team can retrieve your information.
Thank you.
Nicole
A:AnswerHello Webb,
The unit is hard-wired. You must purchase a jacketed 12-2 cable with ground. For details on what you need, please see page 7, “Parts to be purchased separately” from the installation guide below.
Installation manual
https://downloadcenter.samsung.com/content/EM/202502/20250211142523054/OID81391_IG_DW9000F_EN_MES_CFR_241213.pdf
Thank you!
^Camille
A:AnswerBonnie, thank you for asking. Let's get the details you need.
This dishwasher has an auto-release door feature that automatically opens the door for better drying performance. Also, you can switch this option off and use the recessed pocket handle to pull and open the dishwasher door.
Have a great day.
^Camille
A:AnswerGreetings,
We know how important it is to have a reliable dishwasher at home. Let us help.
Here is a link to the user manual; kindly go to page 49 for troubleshooting steps for your dishwasher that doesn't start.
User manual.
https://downloadcenter.samsung.com/content/UM/202504/20250409080928151/OID81932_IB_DW9000F_SimpleUX_EN_MES_CFR_250408.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151409381) to help our team pull up your information when you message us.
Thank you.
-Ricardo
A:AnswerGreetings,
We understand how important it is to have a reliable appliance at home. Let us help you with your dishwasher.
Here is a link to the user manual; kindly go to pages 33-40 for a guide on how to operate your dishwasher.
User manual.
https://downloadcenter.samsung.com/content/UM/202504/20250409080928151/OID81932_IB_DW9000F_SimpleUX_EN_MES_CFR_250408.pdf
Have a great day!
-Ricardo
A:AnswerThere are only three legs two in the front and then one in the middle that is adjustable in the center that levels out the back with a screwdriver
A:AnswerHi Dan,
Yes, the third rack can be removed; however, please note that this model does not include a flat third rack.
Additionally, the water pipe and the cup wash spray nozzle cannot be capped. The middle rack—also known as the upper rack—is adjustable.
I have shared this model's user manual link below. Please turn to pages 24 and 25 for instructions on removing the 3rd rack. You may turn to page 18 for instructions on adjusting the upper rack. You may also turn to pages 13 to 15 for loading the upper and lower racks.
https://downloadcenter.samsung.com/content/UM/202504/20250409080928151/OID81932_IB_DW9000F_SimpleUX_EN_MES_CFR_250408.pdf
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1150965973 to help our team pull up your information.
Leo
