Questions & Answers

Q: QuestionDoes this come with an electrical appliance cord? Or does that need to be purchased separately?

Asked 2 years ago by Lincoln.

• A:Answer Hi Lincoln, We thank you for asking whether an electrical power cable is included with this Samsung dishwasher model. The power cable is purchased separately. We recommend a jacketed 12-2 cable with ground for the power cable to use with this dishwasher model. Note that some local codes may require the cable to have a BX-style metal jacket. Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionI'm seriously considering purchasing this. What's the difference between the 7070us model and 7071us? I've compared them & the only difference I see is 7071 only comes in towel bar & has 6 racks but I only see 3 in photo. Anything else? Thanks.

Asked 3 years ago by JBSAINTAUGUSTINE.

• A:Answer They are exactly the same except for a towel handle or a pocket handle.

  Answered 3 years ago by RazzyKVerified Purchase

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Q: QuestionIs the stainless finish the finger print resistant type?

Asked 3 years ago by gmas.

• A:Answer Yes it does, it's very easy to keep clean

  Answered 3 years ago by ThebachelorVerified Purchase

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Q: QuestionDoes this dishwasher have adjustable feet and, if so, are they attached or should they have come with the installation parts? The dishwasher sits tilted a bit because the BB installer said it did not have adjustable feet. I don’t like the appearance.

Asked 6 months ago by NewOwner.

• A:Answer I have no idea. Check with Best Buy or Samsung.

  Answered 6 months ago by Anonymous

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Q: QuestionDoes the washer automatically shut down once cycle is complete?

Asked 1 year ago by Jaya.

• A:Answer Yes and it will open the door upon finishing so when you take out the dishes they are not too hot to handle.

  Answered 7 months ago by HappyVerified Purchase

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Q: QuestionBesides the One Year Warranty, Does it come with a 10 Year Motor Drive Warranty?

Asked 1 year ago by Warranties.

• A:Answer Greetings, We understand the importance of having warranty coverage. Here is the coverage for the dishwasher. One (1) year of parts and labor Five (5) years, Printed Circuit Board, Racking, and Stainless Door liner & Tub for leakage (Parts Only) for more details please see the warranty page for more details. Warranty https://www.samsung.com/us/support/service/warranty/DW80B7071US/AA/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147106784) to help our team gather your information. Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I hard wire the 120V cable to the dishwasher or must I use a plug/outlet?

Asked 2 years ago by Brady.

Q: QuestionI got this wrong answer from Leo regarding turning off alert music on unit. I guess he either has another manual or just threw it out there: He said to turn to page 35 in manual, which I did and it says zero about how to adjust or turn off music alerts.

Asked 2 years ago by Alarmed.

Q: QuestionHi, I would like to disable the lengthy and loud alert "music" this machine plays at the end of it's cycle. Is there anyway to do that?

Asked 2 years ago by Alarmed.

• A:Answer This absolutely did not help. I went to page 35 in manual and it mentions nothing about my issue with turning off alert music. Any other ideas?

  Answered 2 years ago by Anonymous

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Q: QuestionDoes it have a delayed start feature?

Asked 2 years ago by Dgcaskey.

• A:Answer Yes, up to 12 hours.

  Answered 2 years ago by Jackie

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Q: QuestionMy current dishwasher allows me to press a button for high temp steam to be sure dishes are sanitized and also high temp drying. Does this dishwasher have either?

Asked 2 years ago by dgcaskey.

• A:Answer Yes it does. Hi Temp Wash and Sanitize. Both or one of each can be used.

  Answered 2 years ago by GeorgeSVerified Purchase

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Q: QuestionI have restricted space in my kitchen for a dishwasher measuring: 23.78” Wide x 33.78” High x 24.5” Deep The Samsung Smart StormWash Dishwasher (DW8087072US) manual gives specs that fit my space: but the specs listed here do not! Will the DW8087072 fit?

Asked 3 years ago by Size.

• A:Answer Greetings, We can help you to provide the information that you need. The measurement of the Samsung dishwasher model DW80B7072US is (WxHxD): 23 7/8" x 33 7/8"– 35" x 27 5/16". Thank you for choosing Samsung and have a great day! ^Rainly

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this unit have a flat bottom, or is it raised?

Asked 3 years ago by Tim.

• A:Answer It's flat mostly. When you install it, you can raise it up to close the gap under the counter top via the feet and to level it. I think I was able to raise it to about 2" from the floor at it's lowest point.

  Answered 3 years ago by ThebachelorVerified Purchase

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Q: QuestionI had this installed today and the door does not open flat. It springs back up several inches so when the bottom tray is pulled out and empty it’s not flat also making it hard to load dishes. Is this normal?

Asked 8 months ago by Hapachan.

• A:Answer Yes, it took me awhile to get accustomed to this. I found that pulling the rack out just a little bit further gave it enough weight to keep the door flat while loading. Just as an FYI, I didn’t think I would care about the automatic open at end of cycle but it’s really nice!

  Answered 8 months ago by AnonymousVerified Purchase

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Q: QuestionMy dishwasher has the third rack. The third rack is hitting the top spray bar and won’t close. Hang help will be appreciated.

Asked 1 year ago by Randyo01.

• A:Answer Randyo, we are here to help you with the 3rd rack of your dishwasher. Please see page 17 under the "To Remove the 3rd Rack" and "Loading the 3rd Rack" sections of the manual for more details. Manual https://downloadcenter.samsung.com/content/UM/202308/20230809164225409/North_America_DW7000B_WEB_DW0005_English.pdf Have a great day. ^Camille

  Answered 1 year ago by Samsung

  
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