“Repair Who do I contact for repair issues?”

1-7 of 7 Answers

• they have a phone number (800) 726-7864, but good luck, they aren't responsive and you can't get support. It is obvious they are just reading off a canned list of replies and can't schedule a repair person.

  Answered by terribleproduct 11 years ago

  Helpful (1)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• http://www.samsung.com/us/support/service/request They are pretty good on the phone and have really tried hard to service a poorly designed and unreliable dishwasher. I cannot complain about the service, but when it fails this often, no amount of pleasant phone manners can remedy the issue.

  Answered by HFDerecho 11 years ago

  Helpful (1)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• 1-800-samsung Good luck with it. I called a month ago and my dishwasher is still not working. It's going to be a frustrating experience.

  Answered by RobG 11 years ago

  Helpful (1)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• For major appliances covered under factory warranty only, you have the option of requesting support through the manufacturer itself, by calling 1-888-BEST-BUY (1-888-237-8289), or by contacting another factory-authorized service provider in your area. These same options also apply to products outside of their respective factory warranty periods. If you elected to purchase a Geek Squad Protection plan for your appliance, then you can call 1-888-BEST-BUY to schedule an in-home service appointment at any time.

  Answered by AaronGS 12 years ago

  • 

  Helpful (1)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• once your product is out of warranty (1 year) good luck finding a person to reliably fix

  Answered by george 9 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• If you have Geek Squad, contact Best Buy. If you don't, contact Samsung.

  Answered by JJversion2point0 11 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• 1-800-Samsung. Samsung customer service is not good nor is their executive customer relations (the escalation line). They can only do two things: (1) request a service center to schedule a repair (they can't even expedited a request) or (2) request a product exchange. That is it--nothing else. If you want them to do more they can't and won't--it's not policy.

  Answered by jste 12 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.