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“Not cleaning well We have had this DW since November. Every other load requires additional cleaning of plates or silverware. Was told by Samsung service I was using too much detergent and that I should cut the Cascade pods into 3 or 4 pieces! Then I turned up the water temperature but now I need to run the hot water at the sink first then start the machine. I guess I cannot use the delay feature unless I set an alarm to wake up and run the hot water first. For all the energy savings in the machine I am wasting more outside of the machine.”

Asked by Bill 
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