We just purchased this refrig several months ago and now experiencing loud popping noises like ice dropping into the bin, but it's not the case. What would the noise be related to?
12/5/16 null

Question

We just purchased this refrig several months ago and now experiencing loud popping noises like ice dropping into the bin, but it's not the case. What would the noise be related to?
12/5/16 null

Samsung · Accepted Answer

Hi MI,

Thank you for reaching out and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.

I have shared a link below that would help understand and resolve sounds coming from your refrigerator.

https://www.samsung.com/us/support/troubleshooting/TSG01001032/

I have also included the user manual link below. Please click on the link and turn to page 24 for additional guidance.

https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144322974

Leo

Tsrn · Answer

Not sure but I have the same problem with the same new frig. Was going to call Best Buy to check it out.

“We just purchased this refrig several months ago and now experiencing loud popping noises like ice dropping into the bin, but it's not the case. What would the noise be related to? 12/5/16”

1-2 of 2 Answers