A:AnswerHi LudovicoLudovisiRoma,
Thank you for reaching out and we hope you are in good health. That is a great question. I had the liberty of testing that out with our own refrigerator, and you can close either one first. The insulator found on the left door will "trigger" to close when both doors are closed.
Your reference number: 1144230711
Leo
A:AnswerHi Joe!
Glad that you asked if this refrigerator makes crushed ice. We apologize; this refrigerator only makes cubed ice. Refer to our website under the "Specs" tab: https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/26-cu--ft--french-door-refrigerator-with-internal-filtered-water-rf261beaesg-aa/#specs.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144834565), which will help our team pull up your information.
Have a great day.
Melardo
A:AnswerHello chris,
Thank you for reaching out and raising your concern about the Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless steel. We are glad to know that you're interested in getting the fridge. I understand you want to know if all fridges make popping loud noises. We are here to help.
A refrigerator is never completely quiet, even when it's new. New fridges may be louder as they settle into place. Still, noises from your ice maker or the compressor should never get so loud that it's interrupting a conversation.
I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to guide you on the issue.
You can also watch the video on this link https://www.youtube.com/watch?v=cain2xjBCQE to know what noises a refrigerator makes and why.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144300961.
-Noraina
A:AnswerHi Mimi.
Thank you for reaching out regarding your Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser dimension. Regarding your concern, here are the dimensions.
Product Dimensions with Hinges, Handles, and Door
35 3/4" W x 70" H x 35 3/4" D
Product Dimensions without Hinges and Door
35 3/4" W x 68 3/8" H x 29 1/4" D
Product Dimensions with Door with Handles
35 3/4" W x 70" H x 35 5/8" D
Product Dimensions with Door without Handles
35 3/4" W x 70" H x 33 1/2" D
Product Dimensions with Doors Open
35 3/4" W x 70" H x 48 1/8" D
Product Dimensions without Hinges or Handles
35 3/4" W x 68 5/8"" H x 33 1/4" D
Product Dimensions without Door without Handles
35 3/4" W x 70" H x 29 1/4" D
Shipping Dimensions
38 5/8" W x 75 3/4" H x 36 1/4" D
Net Height without Hinge
68 5/8"
I will be sharing this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/36-wide-26-cu-ft-french-door-refrigerator-with-internal-filtered-water-stainless-steel-rf261beaesr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144248116
^Camille
A:AnswerWe have a 2018 model and have never had any popping noises. There is a noise I can't explain, when you open and close the freezer door, there is a "sucking" noise that lasts about 1 or 2 seconds after closing; it almost sounds like a small compressor is sealing the freezer but I don't see anything in the manual about it.
A:AnswerHello warren,
Thank you for reaching out and letting us know your inquiry if the exterior sides of this Samsung refrigerator are white as well. We understand that this information may be essential for you. We're here to help.
As per checking, yes, the exterior sides of this refrigerator are white.
Thank you, and stay safe!
Your Reference Ticket Number: 1144322551
-Angelica
A:AnswerHello Ab,
Thank you for reaching out and raising your question about the Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless steel. I understand you want to know the width of the unit. We are here to help.
To answer your question, the width of the unit is 35 3/4” (909 mm), the depth without a handle is 33 1/2” (850 mm), the height to the top of the refrigerator without hinges is 68 3/8” (1737 mm), the depth with a handle is 35 3/4” (910 mm), and the overall height is 70” (1778 mm).
You can also check this link https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf for the user's manual and go to page 6 for the dimensions.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144300772.
-Noraina
A:AnswerHi sb71,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless steel.
The water dispenser of the refrigerator is in the main fridge on the left hand side. I have shared the user manual link below. Please click on the link and turn to page 17.
https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144327458
Leo
A:AnswerHi Kirk,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless steel.
The refrigerator uses a 3-prong plug. I have shared below the user manual link. Please click on the link and turn to page 3 for the plug, voltage, and ampere information.
https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144326998
Leo
A:AnswerHi marsha,
Thank you for reaching out to know how wide the refrigerator is. For the dimensions (WxHxD with hinges, handles, and doors): 35 3/4" x 70" x 35 5/8, for (WxHxD without hinges and door): 35 3/4" x 68 5/8" x 29 1/4", and for s (WxHxD with hinge and door, no handle): 35 3/4" x 70" x 33 1/4".
I will provide you with the link that indicates the complete dimension of your refrigerator and other information.
Here's a link: https://image-us.samsung.com/SamsungUS/pim/migration/doc/rf261beaesp-aa_RF261BEA.pdf
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144262382
^Rainly
A:AnswerHi docA,
Thank you for reaching out to know the width and height of your refrigerator. For the dimensions (WxHxD with hinges, handles, and doors): 35 3/4" x 70" x 35 5/8, for (WxHxD without hinges and door): 35 3/4" x 68 5/8" x 29 1/4", and for s (WxHxD with hinge and door, no handle): 35 3/4" x 70" x 33 1/4".
I will provide you with the link that indicates the dimension of your refrigerator and other information.
Here's a link: https://image-us.samsung.com/SamsungUS/pim/migration/doc/rf261beaesp-aa_RF261BEA.pdf
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144262613
^Rainly
A:AnswerHello mary,
Thank you for reaching out and sharing your concern about your refrigerator. I'm sorry to hear that you're worried that the ice maker or the water dispenser will leak on your floors. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001852/ to guide you on the water leaks issue on your Samsung refrigerator. Just click on where is the leak coming from to get the right troubleshooting step.
I also recommend you watch the video on this link https://www.youtube.com/watch?v=uU6XADBosVo for some tips on how to prevent and stop water leaks from your refrigerator.
Another link you may find useful this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, links, videos, and other resources that you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144264548.
-Noraina
A:AnswerHi Lavy,
Thank you for reaching out and we hope you are in good health. The width of this refrigerator is 35 3/4 inches (909 mm). We highly recommend having a minimum of 2 inches of space between the refrigerator and walls.
Please click on the link below for the user manual and turn to page 6.
https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf
Please feel free to get in touch with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144265496
Leo
