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Marty, I'm very sorry to hear you're having these issues. The RS265TDRS is designed to be quiet, though this can be impacted by factors such as installation and leveling, as well as initialization of the ice maker and water lines. For example, if water isn't connected (or if there's something preventing the water from flowing) but the ice maker is turned on, the fridge may make a noise as it attempts to draw water to make ice. Since there are various possible causes, it's important to have a qualified technician service the unit to accurately diagnose and repair an issue. I would suggest calling 888-BEST BUY or submitting an online service request through Samsung's website. We appreciate your consideration and look forward to helping resolve your issue. - Ms. Samsung
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