Questions & Answers

Q: QuestionI see the width is 33 1/8 (closed). How much additional clearance is needed for the doors to open?

Asked 2 years ago by MJ.

• A:Answer Our space is 38 inches wide with a wall on one side. The door that isn’t on the wall swings open all the way and the one that is opens enough. It opens a little more than 90 degrees. I probably wouldn’t order this fridge if the space was any smaller than 38 inches.

  Answered 2 years ago by RandeeCVerified Purchase

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Q: QuestionHow does this unit keep vegetables fresh if it does not include crisper drawers?

Asked 2 years ago by Hollaway.

• A:Answer Hi there, This refrigerator model has Crisper+/Fridge Drawers where you can keep your fruits and vegetables fresh. You can check the link below and see pages 15-18 (Refrigerator at a glance) for reference. User manual: https://downloadcenter.samsung.com/content/UM/202306/20230626142613049/FDR_RF5000C_DA68-04613A-00_EN_MES_CFR_1206.pdf Have a great day, -Ernest-

  Answered 2 years ago by Samsung

  
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Q: QuestionIs this model magnetic on the front?

Asked 1 year ago by Magnetic.

• A:Answer Yes it is.

  Answered 1 year ago by fasterarrowVerified Purchase

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Q: QuestionAre there recessed handles on both the top and bottom of the doors with this model?

Asked 2 years ago by Anonymous.

• A:Answer Greetings! We appreciate your question about the door handles on this Samsung refrigerator model. Yes, the handles are recessed (top and bottom) on this Samsung refrigerator model which helps blend seamlessly into your kitchen. Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionMy front door is only 31 in wide. If I took the doors off the fridge would I be able to get the fridge through the doorway?

Asked 2 years ago by Anonymous.

• A:Answer Greetings, Yes, After removing the doors of the unit, the depth of the unit will measure 29 3/4" (756 mm)without the doors. It will be tight and will fit through the 31-inch doorway you have. Please see page 21 of the manual for more details. https://downloadcenter.samsung.com/content/UM/202306/20230626142613049/FDR_RF5000C_DA68-04613A-00_EN_MES_CFR_1206.pdf Have a great day. ^Charles

  Answered 2 years ago by Samsung

  
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Q: QuestionIs the filtered water cooled or just the same temp as the cold water inlet?

Asked 2 years ago by Anonymous.

• A:Answer It’s cool water right away. Gets colder the longer it sits in the pitcher in the refrigerator

  Answered 2 years ago by willVerified Purchase

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Q: QuestionWhen you change the water filter on model RF26C5551SR/AA do you need to turn the water supply off to the unit

Asked 2 years ago by frank.

• A:Answer No need to turn the water supply off.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhat is in the space under the two drawers in the refrigerator? Is that a pull out drawer, or just dead space? Thank you.

Asked 3 years ago by Jeff.

• A:Answer Pull out drawer. Samsung website has it pictured.

  Answered 3 years ago by Anonymous

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Q: QuestionIs there a part number for the Crisper Drawer. Looking for a replacement drawer. See picture.

Asked 1 day ago by BeckyC.

Q: QuestionThe refrigerator hasn’t stopped beeping in the temperature hasn’t dropped in the first hour. How long will this continue to beep and the temperature remain high?

Asked 4 months ago by Alexis.

• A:Answer Hello there, Thank you for sharing your concern with us. We understand how worrying it can be when your refrigerator continues to beep, and the temperature stays high, especially during the first hour of operation. We’re here and fully willing to help you get clarity on what’s happening. To guide you through the next steps for the beeping noise you’re hearing, please follow the troubleshooting guide below, go to the “Beeping or chiming,” and be sure to click on the embedded links within the article for additional support: Understand the noises coming from your Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151548243) to help our team pull up your information. Have a great day. ^Camille

  Answered 3 months ago by Samsung

  
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Q: QuestionDoes the 25 cubic feet interior include the drink station and ice maker or are they excluded?

Asked 4 months ago by Val.

• A:Answer Hello Val, Yes, the total advertised capacity of 25 cubic feet (actually 24.5 cu. ft.) includes the space occupied by internal components such as the Beverage Center (drink station) and the dual ice maker. The stated capacity is the total interior volume of the refrigerator and freezer compartments. Have a great day. -Ricardo

  Answered 4 months ago by Samsung

  
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Q: QuestionHi, The opening for our fridge is 32.5" or maybe 33", with a wall on one side and counter on the other. (See photo) Will this fridge work?

Asked 5 months ago by Kyle.

• A:Answer Hi Kyle, No, this refrigerator model may not be a good fit for the space you currently have, as shown in the photo you shared. This model has a width of 32 3/16 inches and features French doors that require a minimum clearance of 3 3/4 inches on either side to open to 90°. Based on the available space, the left French door may not open as intended once the refrigerator is installed. Leo

  Answered 5 months ago by Samsung

  
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Q: QuestionHow long is the hinge? This much will stick out of my framed space.

Asked 6 months ago by Meggy.

• A:Answer Hi Meggy, Thank you for your question about the Samsung refrigerator model. The hinge cover is approximately 7 inches long. For a closer look or to get an exact measurement, we recommend contacting Best Buy’s customer service at (888) 237-8289. They can help you locate a nearby showroom with this model on display or assist with more specific details. Leo

  Answered 6 months ago by Samsung

  
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Q: QuestionI know the height of the fridge at the front is 70", but What's the height of the fridge at the back?

Asked 7 months ago by Jaluke.

• A:Answer Hello Jaluke, The height of the fridge from the rear, excluding the door, is 68.875 inches. Have a fantastic day. -Kimberly

  Answered 7 months ago by Samsung

  
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Q: QuestionHow do you change the filter? When you get your refrigerator, do you need to throw out the first few gallons of water? Is there supposed to be a filter for the pitcher?

Asked 7 months ago by Carrie.

• A:Answer Hi Carrie, Yes, after replacing the water filter, you need to dispense several gallons of water to clear out any impurities or air. The water pitcher does not have a filter; it only has a diffuser inside. We shared a link below for guidelines on changing the water filter on the refrigerator. Please check the embedded words and watch the video for more details. How to replace the water filter in a Samsung refrigerator https://www.samsung.com/us/support/answer/ANS10005090/ Have a wonderful day. -Kimberly

  Answered 7 months ago by Samsung

  
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Q: QuestionDo they make a black stainless unit with dual ice maker

Asked 7 months ago by Anonymous.

• A:Answer Greetings! No, this Samsung refrigerator model with the dual auto ice maker is only available in a Stainless Steel finish. However, Samsung does offer other models with the dual auto ice maker in a Black Stainless Steel finish. We recommend visiting Samsung.com to explore available options in Black Stainless Steel with this feature. Leo

  Answered 7 months ago by Samsung

  
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Q: QuestionWhat is the depth of the bottom when the freezer drawer is fully opened?

Asked 8 months ago by Cami.

• A:Answer Hi Cami, We are glad to answer your question about this Samsung refrigerator model. The depth of the refrigerator when the freezer drawer or door is fully open is 52 3/8 inches. Leo

  Answered 7 months ago by Samsung

  
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Q: QuestionWhat is the width with the doors open

Asked 8 months ago by Cope.

• A:Answer Hi Cope, The total width of the refrigerator with both doors open at a 135-degree angle is 54 3/4 inches. Thank you and have a great day! -Ricardo

  Answered 8 months ago by Samsung

  
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Q: QuestionWhat is the noise level of this fridge?

Asked 9 months ago by Pascal.

• A:Answer It's very quiet.

  Answered 9 months ago by NyronniVerified Purchase

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