A:AnswerDear Valued Best Buy Client, To better assist you with this issue, don't hesitate to get in touch with our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
A:AnswerWe appreciate you asking, Dani! The wheels are not designed to be removed from the refrigerator, but to help when moving it. Because of this, the height of the refrigerator is not adjustable. ^Jecca
A:AnswerThanks so much for asking! The Family Hub is able to be connected to the SmartThings app, which is available on both iOS and Android devices. However, we are not able to confirm full functionality of all features with non-Samsung products. ^Jecca
A:AnswerIt sure does, Samsrefridge! In fact, not only will the refrigerator beep if the doors have been left open too long; but if you connect the Family Hub to the SmartThings app, you can even get notifications on your phone for this. ^Jecca
A:AnswerExcellent questions, circuit! The Family Hub refrigerators connect to the SmartThings app that is available on both Android and iOS devices. While the refrigerator is capable of connecting to a SmartThings hub, it is not required and the smart features will function as normal without additional equipment. If you have any other questions or concerns, you can also reach out to our dedicated SmartThings team at 866-813-2404. ^Jecca
A:AnswerHi Dion! The Family Hub does not currently have a Netflix app. However, it does have the ability to mirror your phone or other smart device. This would allow you to play any streaming service on your phone and see it on the refrigerator screen. ^Jecca
A:AnswerNot to worry, Izora! The ice makers in Samsung refrigerators have a sensor that pause ice production when the bucket is full, and resumes production after some ice has been removed. There is also an option to manually turn the ice maker off using the control panel. ^Jecca
