“What happens if the tablet gets glitchy and slow? Can a tablet be replaced to be updated? Will that be covered in the 5 year additional warranty?”
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Thanks so much for asking, Lana! Samsung provides many different support options for our customers whose product does not function as intended. For the Family Hub panel, we are often able to provide a software update to resolve software issues. However, if the issue is hardware related, we may pursue service options instead. But if you ever have any concerns or questions, feel free to reach out to us directly. You can reference ticket number 1144136888, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
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