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Williston, VT 05495
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Questions & Answers

Your price for this item is $1,499.99
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The comparable value price is $2,199.99
Page Showing 21-40 of 103 questions
  • QuestionIs this item fingerprint less?

    Asked by Rich.

    • Answer That was one thing that drew me to the refrigerator, the fact that it is supposed to be fingerprint-free, but mine still has fingerprints on it. Also, I had to exchange it because the ice maker went out the second day after it was installed. Initially, they wanted to replace the ice maker, but I felt the entire refrigerator should be replaced because the refrigerator was brand new. In addition, if the ice maker went out after two days something else could be wrong with it. The only problem now is that Best Buy is out of stock and I will have to wait until November if I want the same one. 'Sigh'

      Answered by anonymous

  • QuestionIs this fridge equipped with the technology to lock it?

    Asked by Coopdin.

    • Answer The refrigerator offers the dispenser lock feature. Thank you for choosing Samsung! ^Lena

      Answered by Samsung

  • QuestionAre you able to also see inside the freezer or only the fridge with camera inside view?

    Asked by DelC.

    • Answer Only the fridge

      Answered by Karla

  • QuestionWhat color is the side of it

    Asked by Anonymous.

    • Answer gray

      Answered by MrsJ

  • QuestionCan I ise my apple iphone?

    Asked by Anonymous.

    • Answer You can use your phone to access apps on the fridge but you can't take calls from the fridge.

      Answered by MrsJ

  • QuestionDoes it happen for water and ice maker

    Asked by Chuy.

    • Answer Hi Chuy, Thanks for reaching out! We’d love to help clarify your question. Could you please provide a bit more detail about what you mean by “Does it happen for the water and ice maker?” Are you referring to a specific concern you've heard about or seen in a review? Once we understand what you’re asking, we’ll be better able to assist you, whether it’s related to a specific refrigerator model or a common feature. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1151076571 to help our team pull up your information. Leo

      Answered by Samsung

  • QuestionWhat water filter work with this model ?!

    Asked by Laura.

    • Answer It is specific to this fridge and you'll need the fridge model number or the filter model number to ensure compatibility.

      Answered by MrsJ

  • QuestionWhen coming back in stock

    Asked by MarvinJ.

  • QuestionHow many cu feetis the refrigerator side

    Asked by birdie.

    • Answer Birdie, thank you for asking. Let's get the details you need. The cubic feet on the fridge side would be 17.2 cu. Ft. Have a great day. ^Camille

      Answered by Samsung

  • QuestionMy ice maker is not producing ice like if use to nor does the water come out fast like it use to. Can you tell me if this is a common issue?

    Asked by Lin.

    • Answer Yes I have the same problem now compressor has went out I'm very disappointed in samsung

      Answered by JenniferC

  • QuestionCan the inside lights be turned off?

    Asked by Anonymous.

    • Answer Greetings, The inside light is turned off when the door is closed, the door opens and closes freely, and the interior light turns on automatically when you open the door. Thank you and have a great day! -Ricardo

      Answered by Samsung

  • QuestionThe ice dispenser is not letting out ice, how do I fix it ?

    Asked by Kay.

    • Answer Hi Kay, We understand how you feel regarding this fridge. We are here to assist you. Please see pages 40 to 41 of the user manual for steps to take when the ice is not coming out of the dispenser. https://downloadcenter.samsung.com/content/UM/202407/20240731002009024/SBS_RS5300T_F-Hub_DA68-03958D-07_EN-MES-CFR.pdf Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1149599045), and it will help our team pull up your information. ^Rodel

      Answered by Samsung

  • QuestionDoes it work with Google calendar?

    Asked by Cvictore.

    • Answer Hi Cvictore, Yes, the Family Hub model RS27T5561SR supports integration with Google Calendar. You can sync your Google or Microsoft Outlook calendars to the Family Hub's Calendar app, allowing you to view and manage your schedules directly from the refrigerator's touchscreen interface. To learn more about how to sync your Google Calendar to the fridge, kindly visit the guide below. Kindly click on the link and watch the YouTube video. Use the Calendar on your Samsung Smart Fridge: https://www.samsung.com/us/support/answer/ANS00063101/ Have a great day! Chrystel

      Answered by Samsung

  • Questioncan I download streaming apps like Netflix and watch on the door?

    Asked by hi.

    • Answer Hi there, Thank you for reaching out to us. We're glad to assist. You can watch Netflix on the Family Hub using Smart View, which allows you to mirror your phone or TV screen. For your reference, we’ve included a link below to the available applications on the Family Hub: Family Hub™️ https://www.samsung.com/us/explore/family-hub-refrigerator/features/ If you have further questions or inquiries regarding downloading other applications on the family hub, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148784227) so that our team can retrieve your information when you message us. Thank you. -Kimberly

      Answered by Samsung

  • QuestionIs the water filtered, or straight from the tap?

    Asked by Motherearth.

    • Answer The water is filtered and also chilled. Taste very good!

      Answered by TonTaco

  • QuestionDo you have to change a filter? If so where can I get it?

    Asked by LelaD.

    • Answer No. But I saw the filter in the store

      Answered by RichardM

  • QuestionHi.My fridge is working very noisy.What can I do?

    Asked by Greg.

    • Answer Please move your refrigerator from the wall about 3 to 4 inches.

      Answered by Data905

  • QuestionDo you have to dig the earth to install it?

    Asked by lynn.

    • Answer My son was able to connect it to WIFI. The installation wasn't difficult. Just make sure the measurements are accurate to the area that you're placing it. We had a shelf above it which was more of a problem.

      Answered by Anonymous

  • QuestionDoes this fridge come with an ice maker on a shelf in the freezer? We have had issues with our current Samsung door ice maker. We thought we saw one in Wichita Best Buy. Now it’s gone

    Asked by Marty.

    • Answer It comes with a ice maker in the door.

      Answered by Jaybird1

  • QuestionHow to disconnect the water pipeline from the back of the fridge

    Asked by pepe.

    • Answer Hi Pepe, Please see the "Disconnect the water line" section on pages 19-20 of the user's manual for reference. Manual https://downloadcenter.samsung.com/content/UM/202407/20240731002009024/SBS_RS5300T_F-Hub_DA68-03958D-07_EN-MES-CFR.pdf Have a great day. ^Aloe

      Answered by Samsung