What do I do if the screen freezes? null

I would try unplugging and plug it back in like a reset switch much like a computer

Greetings! We are happy to provide an answer to your question. I have shared a Samsung link below to help if the Family Hub on your Samsung refrigerator is not responsive. The link has an embedded video that we encourage you to watch in full. The refrigerator panel or Family Hub screen is blank or not responding: https://www.samsung.com/us/support/troubleshooting/TSG01202605/#refrigerator-panel-will-not-respond Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146858443 to help our team pull up your information. Leo

“What do I do if the screen freezes?”

Asked by Fridge 2 years ago

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Samsung - 26.7 cu. ft. Side-by-Side Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel-Front_Standard

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I would try unplugging and plug it back in like a reset switch much like a computer
Answered by Bobby 2 years ago
Sorry, there was a problem. Please try again later.
Greetings! We are happy to provide an answer to your question. I have shared a Samsung link below to help if the Family Hub on your Samsung refrigerator is not responsive. The link has an embedded video that we encourage you to watch in full. The refrigerator panel or Family Hub screen is blank or not responding: https://www.samsung.com/us/support/troubleshooting/TSG01202605/#refrigerator-panel-will-not-respond Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146858443 to help our team pull up your information. Leo
Answered by Samsung 2 years ago
Sorry, there was a problem. Please try again later.