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Samsung - 27.3 cu. ft. Side-by-Side Refrigerator with Family Hub - Stainless Steel

Model:: RS28A5F61SR/AA; |
SKU:: 6447152

User rating, 4.6 out of 5 stars with 179 reviews.

Highly rated by customers for:

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Page Showing 1-20 of 29 questions

QuestionIs the height of over 70 inches for each part of the fridge, or is that just at the front where the hinges are? My opening is only about 69 inches, but the front of the fridge would be sticking out.
Asked 4 years ago by Anonymous.
- Answer It barely fit in ours - we had to leave it sticking out for a couple weeks until I had time to raise the cabinets by about an inch. There's two pieces of electronics covered by plastic that stick out above the door and make it a bit higher. You can temporarily take them off but the touchscreen won't function correctly until they are back on.
  Answered 4 years ago by wtvamp
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QuestionI just bought this model, but what happens is that it releases a lot of water and I’m not sure if it's because of the temperature, if so what’s the temperature recommended? or what should I do?
Asked 3 years ago by Alexa.
- Answer It’s because of the condensation. I had the same issue.Bestbuy helped me to exhange it without a hassle and I don’t see any water at all.
  Answered 3 years ago by Jags
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QuestionHave you fixed the ice maker issues. Since my Samsung fridge I have now the ice maker has not worked in 2 years
Asked 3 years ago by Chris.
- Answer Have you changed out the water filter or the water hose itself? Make sure it is on there correctly. Sometimes that will do the trick.
  Answered 3 years ago by Hose
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QuestionDoes this refrigerator have an audio output to connect external speakers?
Asked 2 years ago by Sillihkram.
- Answer Yes
  Answered 2 years ago by Iekps
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QuestionDoes this Samsung refrigerator comes with water filter or do you have to purchase one?
Asked 3 years ago by DT.
- Answer Yes
  Answered 3 years ago by JenniferW
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QuestionDo the doors come off if my doorway is too tight?
Asked 3 years ago by Cheech.
- Answer Yes the doors are removable
  Answered 3 years ago by Anonymous
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QuestionWhat is the dimensions of the shelves to exactly fit the pullout organizer
Asked 3 years ago by Shally.
- Answer 27.4
  Answered 3 years ago by Carrie
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QuestionDoes it have wheels on bottom?
Asked 3 years ago by Sheila.
- Answer Yes, it moved front to back.
  Answered 3 years ago by Josh
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QuestionCan you add the "craft Ice" maker to this unit?
Asked 3 years ago by Anonymous.
- Answer Hi, Great question. We understand and appreciate your inquiry about whether the fridge can use the "craft ice" maker. The "craft ice" maker was designed for a different brand/model of refrigerator. Please note any unauthorized modification/ altering of the unit will void the warranty. Have a great day. ^Charles
  Answered 3 years ago by Samsung
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QuestionDoes Best Buy remove old refrigerator when when delivering and installing new refrigerator?
Asked 3 years ago by NewFridge.
- Answer Best Buy will remove the old refrigerator if you pay the $39.99 fee.
  Answered 2 years ago by Dano
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QuestionAre the bins in the fridge door adjustable or are they fixed in place?
Asked 3 years ago by Niki.
- Answer Hi Niki, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 27.3 cu. ft. Side-by-Side Refrigerator with Family Hub - Stainless steel. The bins on the refrigerator doors are not adjustable. I have shared the user manual link below. Please access the link and turn to page 15. https://downloadcenter.samsung.com/content/UM/202103/20210318103124869/SBS_RS5300T-ND_F-Hub_DA68-03958R-00_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144529280 Leo
  Answered 3 years ago by Samsung
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QuestionDoes this dispense water?
Asked 3 years ago by Sevena.
- Answer It doe not dispense water. The ice maker is directly behind freezer door.
  Answered 3 years ago by Phil
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QuestionWill they transfer my old refrigerator into my basement and put the new one in its place?
Asked 3 years ago by Looking.
- Answer Dear Valued Best Buy Client, To better assist you with this issue, don't hesitate to contact our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. ^Camille
  Answered 3 years ago by Samsung
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Questiondo best buy have mititary discounts
Asked 3 years ago by ron.
- Answer Dear Valued BestBuy Client, To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry. Thank you, and stay safe! ^Chrystel
  Answered 3 years ago by Samsung
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QuestionI have measured our space 3 times & come up with the same measurements, you have nothing that fits? The measurements are correct & we have a side by side in there now, we want French doors, with freezer at the bottom
Asked 3 years ago by felix.
- Answer I'd like to help with this, felix! First, I have this link (https://bit.ly/3eluysz) that will take you to all the currently available Samsung French Door model refrigerators. The filters on the left have an option to filter by size to help you find the right model for your home. ^Jecca
  Answered 3 years ago by Samsung
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QuestionCan you view Nest doorbell through family hub in this model?
Asked 3 years ago by Familyhub.
- Answer Yes, its displayed on the smart home screen
  Answered 3 years ago by BEST
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QuestionHey just wondering if this refrigerator has voice commands or is Alexa enabled via voice commands and does it play music?
Asked 3 years ago by XmasShopper.
- Answer You can use Alexa and yes it plays music
  Answered 3 years ago by Nanavaltoo
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QuestionGood morning. I love this Samsung unit and the price is fantastic. I see your company offers free delivery, but will they take my old refrigerator away? Also, will you offer the free delivery service to my house in Branchville, NJ 07860(Sussex Co). Thx
Asked 4 years ago by Ann.
- Answer Yes, my refrigerator was delivered and the old one removed.
  Answered 3 years ago by Dooley
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QuestionCan the smart screen work with an iPhone or just android phones?
Asked 4 years ago by Chucklehead.
- Answer It works with iPhone also
  Answered 3 years ago by Nanavaltoo
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QuestionCan you access the internet browser with this? Visit any website?
Asked 4 years ago by Jeii.
- Answer Yes you can
  Answered 3 years ago by Nanavaltoo
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Showing 1-20 of 29 questions

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