A:AnswerHi TJG,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Black stainless steel.
You will need 2 inches on the sides for you and your household to open the doors 100 degrees. I have shared the user manual link below. Please access the link and turn to pages 16 - 17 for the complete dimension of the refrigerator.
https://downloadcenter.samsung.com/content/UM/202002/20200209000842125/SBS_RS5300T_DA68-03958J-01_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144466005
Leo
A:AnswerHi Mary,
We appreciate your question on how to adjust the doors of the refrigerator.
The doors may have not been put back properly. To adjust the doors, please refer to pages 19 - 23 and page 25 of the user manual I have shared below.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144895444 and it will help our team pull up your information.
Leo
A:AnswerHello,
Thank you for reaching out and raising your concern about your Samsung refrigerator. I understand that your fridge won't come on after the power went out and you want to know how to reset it. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109708/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00087902/ on how to reset your Samsung refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144349368.
-Noraina
A:AnswerProduct Height
70 1/16 inches
Product Width
35 7/8 inches
Height To Top Of Refrigerator (Without Hinges)
68 5/8 inches
Height To Top Of Door Hinge
70 1/16 inches
A:AnswerDear Valued BestBuy Client,
To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
A:AnswerHi Non,
Thank you for reaching out and we hope you are in good health. Yes, the water filter is for freezer water and ice maker. After about 6 months (and typically, about 300 gallons (1200 L) of water), the filter indicator blinks red for several seconds when you open the door, reminding you that the filter needs to be replaced.
When this happens, replace the filter, and then press and hold Filter Reset for 3 seconds. The filter lifecycle will be reset and the filter indicator turns off.
I have included a link below to assist you with knowing and replacing the water filter in your Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00060149/
I also have included below the user manual link for the refrigerator. Please click on the link and turn to page 32.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144287213
Leo
A:AnswerI just take the plastic bucket down and shake it to flatten the ice pile. Then it merrily makes more ice. If you are having a party, dump the bucket of ice into plastic bags and store in the freezer while the maker makes more -- or put in a stack of ice cube trays. (better yet buy a bag at the grocery store). Even in Chandler's summer, this ice maker is enough for my family. It is, however, slow to replenish.
A:AnswerHi Panels,
Thank you for your question about adding/changing panels on this refrigerator model.
This Samsung refrigerator model isn't listed under the Bespoke line where panels can be added/changed.
Leo
A:AnswerAn Energy Star Rated Refrigerator is a high-efficiency appliance that uses less electricity than non-rated models. Best Buy sells these products but does not manufacture them.
A:AnswerHello.
Thank you for reaching out regarding your Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator icemaker on how to switch it off. Regarding your concern, here are the steps on how to switch off your ice maker:
Press Ice Maker to turn the ice maker on or off.
The ice maker has 2 indicators (Ice Maker On / Ice Maker Off ) to
indicate its operating status.
When the ice maker operates, the corresponding indicator
(Ice Maker On ) turns on.
When the ice maker is turned off, the corresponding indicator
(Ice Maker Off ) turns on. In this case, ice making is disabled
even if you press the Cubed Ice or Crushed Ice buttons on the
dispenser panel. To enable ice making, you must turn the ice
maker on.
I will be sharing your user manual link to assist you further. Please go to page 32.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144263062
^Camille
A:AnswerHi rf.
Thank you for reaching out regarding your Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator if this does crush ice. Regarding your concern, yes, it makes crush.
I will be providing your user manual for further assistance. Please go to page 32.
https://downloadcenter.samsung.com/content/UM/202002/20200209000842125/SBS_RS5300T_DA68-03958J-01_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144242824
^Camille
A:AnswerDear Valued Best Buy Client, To better assist you with this issue, don't hesitate to contact our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
A:AnswerI noticed that too and went to the instructions and it does not have it in the drawings either, It looks weird empty, but it looks it is made like that, have no idea why
A:AnswerHello MDTLB,
Thank you for reaching out and letting us know about your inquiry if how many lights does this Samsung refrigerator has. We understand that this may be essential for you. We're here to help.
As per checking, there are two LED lights. One is for the fridge part, and the other is in the freezer.
I've also included the user manual, which you can check for future reference.
https://downloadcenter.samsung.com/content/UM/202002/20200209000842125/SBS_RS5300T_DA68-03958J-01_EN_MES_CFR.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144191257
-Angelica
A:AnswerHi GreenfieldGuy,
I appreciate you reaching out regarding your Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator water filter on how often do you need to change it. We recommend that you replace the water filter every six months. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter
For further assistance please check this link:
Replace the water filter in your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00060149/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144169606
^Camille
A:AnswerHi Lizzy,
Thank you for reaching out to us regarding the Samsung product. We are sad to hear that you are having a problem with your previous fridge. We are glad to hear that you are interested in our refrigerators and we understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making unusual sounds.
To help you understand the noises of the refrigerator, please click link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
I highly recommend finding time to watch this video below:
https://www.youtube.com/watch?v=cain2xjBCQE
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144157945
Thank you for choosing Samsung. Have a great day.
-Trisha-
