A:AnswerHi GreenfieldGuy,
I appreciate you reaching out regarding your Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator water filter on how often do you need to change it. We recommend that you replace the water filter every six months. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter
For further assistance please check this link:
Replace the water filter in your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00060149/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144169606
^Camille
A:AnswerHi Lizzy,
Thank you for reaching out to us regarding the Samsung product. We are sad to hear that you are having a problem with your previous fridge. We are glad to hear that you are interested in our refrigerators and we understand that it is sometimes uncomfortable to hear something unusual about our appliances, especially if they are making unusual sounds.
To help you understand the noises of the refrigerator, please click link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
I highly recommend finding time to watch this video below:
https://www.youtube.com/watch?v=cain2xjBCQE
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144157945
Thank you for choosing Samsung. Have a great day.
-Trisha-
A:AnswerI'm so glad you asked, Cynthrax! You are correct, the filter indicator light actually runs on a timer, and will need to be manually reset when the filter is replaced. But not to worry, this link (https://bit.ly/2XqHRme) has step by step instructions on how to reset the water filter indicator light. ^Jecca
A:AnswerHi there Mike! I'm happy to help with all your concerns. It sounds like the child lock might be engaged, causing the buttons on the control panel to not respond. This link (https://bit.ly/3fqAGAh) can walk you through how to turn off the child lock. As for the ice production, we generally recommend allowing 24-48 hours after installation for normal ice production to begin. However, since you are still not receiving any ice after that, I recommend following the steps in this link: https://bit.ly/3lOCMOf. ^Jecca
A:AnswerThere is plenty of room between shelves 8 (lower 2) to 10 inches (upper 2). Although the shelves are not adjustable; meaning you can't move them up and down you can always add containers to maximize the shelving space.
A:AnswerThanks so much for asking, Nel! To help answer this, I'm providing this link (https://bit.ly/3E0tm8J) to the user manual for this model. Pages 30 and 31 have information on using the control panel, including how to set the temperature. ^Jecca
A:AnswerHi there! Thanks for asking! Yes, this model is listed as having an ice maker. In fact, the dispenser on this model is able to dispense both water or ice. ^Jecca
A:AnswerHi there, JWhite! I'd like to help you with this. Here is a link (https://bit.ly/3E0tm8J) to the user manual for this model. Pages 16 and 17 have detailed information on the required dimensions for the location of this refrigerator. ^Jecca
A:AnswerWe appreciate you asking, Steen! I can provide this link (https://bit.ly/3l5II49) to our guide on the best ways to clean your refrigerator. ^Jecca
A:AnswerI'm so glad you asked, DELA! To help answer this, I'm providing this link (https://bit.ly/3lGYy5y) to the user manual for this model. Pages 16 and 17 have diagrams and dimensions showing the required spacing for proper installation of this model. ^Jecca
A:AnswerCongratulation! on your new refrigerator Movinon, surely your wife will love it. If you are putting this in your garage here are the site requirements you need to consider.
• Solid, level surface without carpeting or flooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for opening and closing the door
• Away from a heat source
• Room for maintenance and servicing
• Temperature range: between 50 °F (10 °C) and 109 °F (43 °C)
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
A:AnswerI'm so glad you asked! I actually have this helpful link (https://bit.ly/3hfFSbM) to our guide on how to remove the shelves and bins in your refrigerator. ^Jecca
A:AnswerI'm happy to help with this, yelicka! The serial number for your refrigerator is located on a label inside the refrigerator. This link (https://bit.ly/3oClVzM) has images and diagrams to help you locate this label. ^Jecca
A:AnswerI'm so glad you asked! For your first question, I can provide this link (https://bit.ly/3E0tm8J) to the user manual for this model. Pages 30 and 31 have detailed information on how to set the refrigerator and freezer temperatures. I can also answer your second question with this link (https://bit.ly/2XqHRme) to our guide on how to replace the water filter. ^Jecca
A:AnswerI actually had second thoughts about it but when it was delivered and I saw the spacing inside, it was the same space I had with my old LG two doors and two drawers fridge. I am very happy with my Samsung side by side, beside the fact that I don't have fingerprints all over my doors.
