I noticed the freezer door only has two shelves but has holders for 3 shelves. Why is it ? And were can I buy the one that goes in the bottom? null

Question

cocob · Accepted Answer

I noticed that too and went to the instructions and it does not have it in the drawings either, It looks weird empty, but it looks it is made like that, have no idea why

Samsung · Answer

Hi Mel,

I appreciate you reaching out regarding your Samsung - 27.4 Cu. Ft. Side-by-Side freezer door bins. Regarding your concern, there are only 2 bins for the freezer door.

I recommend you check this link for further details.

https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/27-4-cu-ft-side-by-side-refrigerator-with-large-capacity-in-stainless-steel-rs27t5200sr-aa/#specs

I also have your user manual for additional help in checking the freezer door. Please go to page 15.

https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144188483

^Camille

“I noticed the freezer door only has two shelves but has holders for 3 shelves. Why is it ? And were can I buy the one that goes in the bottom?”

1-2 of 2 Answers