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Call Samsung Tech Support and report the issue. It's under warranty, so they should get right on it.... or help you to adjust the temp settings on the inside of the fridge side door.
Sorry, there was a problem. Please try again later.Knowing the cooling efficiency of your fridge saddens us. Let's get this rectified, Huero. To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge. This guide below will show you the troubleshooting steps to rectify the refrigerator's cooling ability. We recommend fully watching the YouTube video and clicking on the embedded links, such as "Leveling the refrigerator" and "Recommended temperature." Refrigerator or freezer is not cooling at all: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146507118, to help our team pull up your information. Have a great day! ^Chrystel
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