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  • Front. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black stainless steel.
  • Alt View 10. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black stainless steel.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • HIGHEST ICE MAKER SATISFACTION 2025 In-Door Ice Maker Get cubed or crushed ice Cubed Ice Crushed Ice Water Lock(3 sec) Cubed Ice Crushed Ice
  • Alt View 13. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black stainless steel.
  • Alt View 14. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black stainless steel.
  • Alt View 15. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black stainless steel.
  • Alt View 16. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black stainless steel.
  • Alt View 17. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black stainless steel.
  • Alt View 18. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black stainless steel.
  • Alt View 19. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black stainless steel.
  • Alt View 20. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black stainless steel.
  • Alt View 21. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black stainless steel.
  • Alt View 22. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black stainless steel.
  • Alt View 23. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black stainless steel.
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Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

Model:
RS27T5200SG
SKU:
6397574
Your price for this item is $1,399.99
The comparable value price is $1,599.99
Page Showing 61-80 of 384 questions
Ask a Question

  • QuestionIhad this fridge for about 3 years. just recently it started to make weird noises like it has been struggling. Today I came home to the freezer not freezing. All of my ice cream was melted. The fridge side was not cold too. How to fix?

    Asked by HappyVacMom.

    • Answer Hi Flo, We can feel your disappointment with this fridge. We are here to assist you. We recommend checking the resources below for steps to take when the fridge is making unwanted noise. Please watch the video and kindly click on the embedded words for more details. Understand the noises coming from your Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Please see page 45 of the user manual for steps to take when the freezer is not cooling. https://downloadcenter.samsung.com/content/UM/202407/20240730235132851/SBS_RS5300T_DA68-03958J-06_EN-MES-CFR.pdf Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1149602041), and it will help our team pull up your information. ^Rodel

      Answered by Samsung

  • QuestionWill they remove the old fridge?

    Asked by pal.

    • Answer Yes. Not sure the water line to the ice/water dispenser was done correctly.

      Answered by Anonymous

  • QuestionI just bought a new rf29bb8600av, can I use the rs27t5200sr as all freezer?

    Asked by Paul.

    • Answer Owner Manuel says yes.

      Answered by DonnP

  • Questionwill they take my old refrigerator if I pay for installation?

    Asked by Anonymous.

    • Answer I had to pay $60 to installer to have my old refrigerator relocated to my garage. Without payment he was going to leave it in my kitchen!

      Answered by DonnP

  • QuestionDoes the refrigerator make a loud sound?

    Asked by meeeee.

    • Answer No sounds. But it should have a light for the ice maker and water dispenser.

      Answered by Anonymous

  • QuestionDoes the ice stick to the bottom causing old ice to form?

    Asked by maybe.

    • Answer Good day, No, there are no reported cases of the ice maker having ice build-up with this refrigerator model; however, in case any issue with the ice maker occurs, you can refer to the link below. Ice Maker Service https://www.samsung.com/us/support/service/refrigerators/ice-maker-service/ If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148776059) so that our team can retrieve your information when you message us. Thank you. -Kimberly

      Answered by Samsung

  • QuestionDo you take the old one?

    Asked by Ray.

    • Answer We had a fridge in our kitchen and garage. They took the fridge in the kitchen to the garage and removed the fridge in the garage. They also took our oven

      Answered by MelanieV

  • QuestionNUMBER for replacing ice cube filter

    Asked by Anonymous.

    • Answer Hi there, The compatible water filter for this model is HAF-QIN. You can contact our Samsung Parts Team to check the availability of the water filter. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday. Have a great day, -Ernest-

      Answered by Samsung

  • QuestionWhere can you purchase a replacement right hand door shelf

    Asked by Anonymous.

    • Answer Greetings, It is essential to ensure that your refrigerator is maximizing its features. Let's get the information you need to maximize the refrigerator's potential. You can check the availability of refrigerator door shelves by contacting Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148631209) to help our team pull up your information when you message us. Have a great day. -Ernest-

      Answered by Samsung

  • QuestionI was noticing small puddle on the floor and then realized a giant sheet of ice had formed under the bottom drawer of freezer?

    Asked by LucaBella.

    • Answer Hi Lucabella, Having to deal with a puddle and ice under the drawer can really throw you off. Let us help. If the fridge or freezer is set too cold, it can lead to excess moisture inside. The excess moisture may accumulate at the bottom, freeze, and cause ice buildup over time. I have shared a Samsung link below to guide you on the recommended temperature setting for your refrigerator. What temperature should I set my Samsung refrigerator to?: https://www.samsung.com/us/support/answer/ANS10001622/ I have shared another Samsung link below to help with your experience. The link has hyperlinks that can be visited for additional help. Water leaks in a Samsung refrigerator: https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-under-the-drawers-under-the-fridge-or-other-areas Should you need more assistance with your refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148486693 to help our team pull up your information. Leo

      Answered by Samsung

  • QuestionI bought this refrigerator two months ago and I still have no idea how to turn the filter and ice maker on??

    Asked by Lhachen.

    • Answer Open freezer door, remove upper ice maker panel, press on off switch to on, replace panel. Wait one day for ice maker to ice bin. There is no on off for water filter.

      Answered by DonnP

  • QuestionWhy is there always a small puddle of water on the floor in front of the refrigerator?

    Asked by LucaBella.

    • Answer Hi Lucabella, It sounds like you're dealing with a small puddle in front of your fridge, and that can be really annoying! We are here to help. I have shared a Samsung link below to assist you with your experience with the refrigerator model. The link has four possible scenarios that you can select from. Select the closest to the experience you have. Depending on the scenario, there will be hyperlinks that you can visit for additional help. Water leaks in a Samsung refrigerator: https://www.samsung.com/us/support/troubleshoot/TSG10003766/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148407605 to help our team pull up your information. Leo

      Answered by Samsung

  • QuestionCan the door alarm be turned off?

    Asked by Bonnie.

    • Answer Open right door, on right side door jam select alarm and change setting to off.

      Answered by DonnP

  • QuestionWhat is the lifespan of this refrigerator? Looking for something that will last more than 6 years, preferably more than 10 years.

    Asked by ALS.

    • Answer Hi there, Samsung appliances are generally built to last long with proper care and maintenance. We recommend checking the resources below for tips on how to do proper maintenance for your fridge. https://www.youtube.com/watch?v=c2AWSLEBjDM Should you need support in the future, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148164575), and it will help our team pull up your information. ^Rodel

      Answered by Samsung

  • QuestionHow do I unlock the water dispenser on the door

    Asked by Asbury.

    • Answer Hold the water button for more than 3 seconds

      Answered by ScottS

  • QuestionIs it energy star rated

    Asked by Steve.

    • Answer Yes, Steve, the fridge is a rated unit. Please see the link below for the unit's Energy Star rating. Energy star https://image-us.samsung.com/SamsungUS/PVI/20230117/common-energylabel-rs27t5200sr-aa-energylabel.pdf Have a great day. ^Charles

      Answered by Samsung

  • QuestionI bought a fridge on October 19 for 974 and now its for 774. I need to request credit for $200 for the drop in price.

    Asked by AabisA.

    • Answer Dear Valued BestBuy Client, To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. ^Aloe

      Answered by Samsung

  • QuestionIs there water through the door or just ice?

    Asked by Kathy.

    • Answer Has water also

      Answered by Chuy

  • QuestionIs there a picture of the control panel what the ideal temperature should be for my RF22R7351SR refrigerator?

    Asked by Ella.

    This question was asked about the related product: Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - White

    • Answer Normally fridge - 35 degrees, freezer - 0 degrees

      Answered by LuckyMan

  • QuestionMy brand new refrigerator is set to dispense ice cubes, however, it will only dispense crushed ice. What's wrong with it?

    Asked by Anonymous.

    • Answer Hi there, Let's make sure that your refrigerator is in top condition. Let's get the information you need for the best results when using the fridge. The link below will help you identify why the ice dispenser is not dispensing cubed ice and provide guidance on how to prevent them in the future. Additionally, you can find the best solutions for addressing any issues with the ice dispenser. Please select the scenario that best fits your situation and learn more by clicking the hyperlinks and watching the embedded video. Samsung refrigerator ice dispenser issues: https://www.samsung.com/us/support/troubleshooting/TSG01209062/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide us with this reference number (1147558549) to help our team retrieve your information. Have a great day, -Ernest-

      Answered by Samsung

Page 4, Showing 61-80 of 384 questions

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