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Hi there, Samsung appliances are generally built to last long with proper care and maintenance. We recommend checking the resources below for tips on how to do proper maintenance for your fridge. https://www.youtube.com/watch?v=c2AWSLEBjDM Should you need support in the future, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148164575), and it will help our team pull up your information. ^Rodel
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