Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
Main Content

Questions & Answers

  • Front. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless steel.
  • Angle. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • HIGHEST ICE MAKER SATISFACTION* 2025 In-Door Ice Maker Get cubed or crushed ice Cubed | Crushed Ice Water | Cubed Ice | Crushed Ice Lock (3 sec)
  • Alt View 13. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless steel.
  • Alt View 14. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless steel.
  • Alt View 15. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless steel.
  • Alt View 16. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless steel.
  • Alt View 17. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless steel.
  • Alt View 18. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless steel.
  • Alt View 19. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless steel.
  • Alt View 20. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless steel.
  • Alt View 14. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 22. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless steel.
  • Alt View 16. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Alt View 24. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless steel.
  • Alt View 18. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel.
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 2/6/25 - 12/31/25 Up to $199 value *Limited manufacturer's warranty. Terms apply. Offer valid 2/6/25 - 12/31/25.
  • BBY Overview - Samsung Fridges: Doors, Depths, & Finishes video 2 minutes 51 seconds
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - Samsung Refrigeration: Modern Design video 0 minutes 34 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

Model:
RS27T5200SR
SKU:
6397576
Your price for this item is $1,099.99
The comparable value price is $1,499.99
Page Showing 21-40 of 263 questions
Ask a Question

  • Questionis it quiet or noisy?

    Asked by Anonymous.

    • Answer Probably about as quiet as a fridge this size can be. I have a stand-up freezer in the same room and I literally can't hear this fridge at all over the hum of that (which isn't as loud as some other fridges) unless I have the door open. The button press beeps are pretty calm and not too loud as well.

      Answered by Gudrun

  • QuestionIs this compatible with SmartThings or a hub? How to connect if so?

    Asked by SmartThings.

    • Answer Hi there, No, this model is not Hub or smartthing compatible. Please see the link for the model with the hub and smarthing feature capabilities. Features https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/27-4-cu-ft-side-by-side-refrigerator-with-large-capacity-in-stainless-steel-rs27t5200sr-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147230694) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • QuestionMeasurements of each door individual please

    Asked by ImSlayer.

    • Answer Doors are 68" tall. Freezer door is 15 1/4" wide. Refrigerator door is 18 1/2" wide. There is a 2" space between the doors, so total width is 35 3/4".The depth of both doors is 3 3/4".

      Answered by BBandBeyond

  • QuestionWhat is the width of the freezer shelves?

    Asked by Dodad.

    • Answer Freezer shelves are 12" wide.

      Answered by BBandBeyond

  • QuestionWhere is the filter for the water locate it

    Asked by L.

    • Answer We're here to help with this, L! This link (https://bit.ly/2XqHRme) can walk you through how to find the filter, as well as how to safely and easily replace the filter. ^Jecca

      Answered by Samsung

  • Questionwhy didn't samsung add a light with this refrigerator were you push down for the ice and water

    Asked by Jordan86.

    • Answer Yeah, you would think with their led tv experience they could figure out to put a light that would sense when you put a glass there....

      Answered by Dave

  • QuestionIs there a light at the water /ice dispenser ?

    Asked by Guad1964.

    • Answer This particular model does not have a night light at the water/ice dispenser area. Don’t know how this was over looked by Samsung?

      Answered by deanc

  • QuestionIs there supposed to be a light in the compartment where you fill a glass with water? If not can one be added?

    Asked by Anonymous.

    • Answer Hello there! This model does not have a dispenser light and is not designed to have one added. ^Jecca

      Answered by Samsung

  • QuestionWhat color are the sides?

    Asked by amazinggrace.

    • Answer Thanks for asking, amazinggrace! The sides of the refrigerator will have the same color as the front of the refrigerator. ^Jecca

      Answered by Samsung

  • QuestionWhat color are the sides of the stainless steel fridge?

    Asked by bonsai99.

    • Answer Hi bonsai99! The front of the refrigerator matches the sides. ^Jecca

      Answered by Samsung

  • QuestionDoes the stainless scratch easily? I had a stainless refrig which scratch with a simple wiping down.

    Asked by John14Six.

    • Answer We haven't had it very long but were told by other owners of stainless steel appliances that if you get the orange goo gone in the bottle and spray a little on it and wipe it off, it's brand new. We do not have kids but we do have critters (short ones with attitudes) and we haven't had a problem with them putting their front paws on it and scratching it with their nails. I am not sure if it is because of the orange stuff or because it is good quality stainless steel! We love the amount of room this fridge has!!! Good luck!!!

      Answered by Kelli71

  • Questioncan the door and the door mortar be removed too?my kitchen door only 29 1/4".

    Asked by lee.

    • Answer Yes - we also removed both to get them into our home.

      Answered by akdnlavin

  • QuestionHow much clearance do I need for a refrigerator on the sides and back?

    Asked by Tom.

    • Answer According to the user manual, 2 inches or more on the back. No buffer needed on the sides, but be aware that the doors open out, so make sure to have clearance in the front area for the doors to open. See pages 16 and 17 of the user manual (https://downloadcenter.samsung.com/content/UM/202003/20200304094050460/SBS_RS5300T_DA68-03958J-01_EN_MES_CFR.pdf).

      Answered by Anonymous

  • QuestionAre hookups for water dispenser in back of fridge the same basic size?

    Asked by Sonny.

    • Answer yes in the back, and 1/4 " fitting.

      Answered by ralphie

  • QuestionThe manual instructions say to turn off the water supply line before replacing the filter. My supply line turn off is behind the refrigerator. So, I will have to pull out the refrigerator to turn off the supply line? Is this correct?

    Asked by FilterQuery.

    • Answer The answer given by Samsung rep and other person would seem to be bogus or else Samsung has truly regressed in technology in the past 12 years. When the fridge is set up and leveled at the front, the wheels no longer have full weight making it difficult to roll the fridge out to access the typical water supply valve located on the wall behind the fridge... Could potentially damage your floor if you try without first backing off the levelling adjusters which are under front bottom edge, which is likely not possible for some people to perform. I particularly find the Samsung explanation disturbing because the 12 year old Samsung fridge this one replaced was a simple counter clockwise twist to remove and twist clockwise to replace the filter. No need to turn off water supply was directed, and never a problem for estimated 20 or so filters changed.... I have not yet reached the need for first filter change but definitely report how it works out when I do, cause it doesn't make sense for Samsung to make this procedure more difficult.... Or perhaps it could be true to provoke possibly more service calls???

      Answered by Dave

  • QuestionWhy is it hot between the refrigerator and the freezer

    Asked by Anonymous.

    • Answer Most of the time it’s normal. Condensation prevention: The inner divider has a heat loop or a refrigerant line that warms up to prevent frost and condensation from forming between the two compartments, especially on humid days. Hope this helps.

      Answered by ElaineS

  • QuestionWe got this same one 2 years ago. Earlier today everything was working fine. Then went to the freezer for a late night snack and noticed our things are thawing out from the freezer. Looked inside the fridge part, things dont seem cold. What's the issue?

    Asked by Miranda.

    • Answer Blocked Airflow: Overpacking the freezer with food can block the air vents, preventing cold air from circulating properly. Fix: Reorganize items to ensure clear space around all internal vents and fans. Dirty Condenser Coils: On most refrigerator-freezer combinations, the coils (located on the back or bottom of the unit) dissipate heat. If covered in dust and debris, they can't release heat efficiently, causing the freezer to work harder and underperform. Fix: Unplug the unit and use a vacuum with a crevice attachment to clean the coils thoroughly. Faulty Door Seal (Gasket): A worn-out, torn, or dirty door seal allows warm air to leak into the freezer, causing temperature fluctuations and frost buildup. Fix: Check the seal for damage and clean it. You can test the seal by closing a piece of paper in the door; if it pulls out with little resistance, the seal may need replacing. Incorrect Temperature Setting: The thermostat might be set too high (too warm) accidentally. The ideal temperature for a freezer is 0°F (-18°C). Fix: Verify the temperature setting and adjust it to a colder setting if necessary.

      Answered by ElaineS

  • QuestionWhy when I cleaned it’s take to long to get the temperature the doors are hot on the side

    Asked by Maria.

    • Answer Maria, thank you for reaching out regarding your fridge. Let's get the details you need. Please refer to your user manual for the guide if your fridge is warm and the doors are hot on the side. Turn to page 45, "Fridge/freezer does not operate. Fridge/freezer temperature is warm, and Interior wall is hot." User Manual https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1150436271) to help our team pull up your information. Have a great day. ^Camille

      Answered by Samsung

  • QuestionWill they remove the old fridge?

    Asked by pal.

    • Answer Yes. Not sure the water line to the ice/water dispenser was done correctly.

      Answered by Anonymous

  • QuestionI just bought a new rf29bb8600av, can I use the rs27t5200sr as all freezer?

    Asked by Paul.

    • Answer Owner Manuel says yes.

      Answered by DonnP

Page 2, Showing 21-40 of 263 questions

Top Rated

  • LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel
    Your price for this item is $1,599.99
    The comparable value for this item is $2,599.99
  • LG - 26.6 Cu. Ft. Side-by-Side Smart Refrigerator with External Ice and Water - Stainless Steel
    Your price for this item is $1,099.99
    The comparable value for this item is $1,599.99
  • LG - 27.2 Cu. Ft. Side-by-Side Refrigerator with SpacePlus Ice - Stainless Steel
    Clearance
    Your price for this item is $1,399.99
  • Samsung - 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel
    Your price for this item is $999.99
    The comparable value for this item is $1,349.99
  • Frigidaire - 21.4 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh Storage Crispers Drawer - Fingerprint-Resistant Stainless Look
    Your price for this item is $899.99
    The comparable value for this item is $1,299.99