A:AnswerGood day,
No, there are no reported cases of the ice maker having ice build-up with this refrigerator model; however, in case any issue with the ice maker occurs, you can refer to the link below.
Ice Maker Service
https://www.samsung.com/us/support/service/refrigerators/ice-maker-service/
If you have further questions or inquiries, these are the platforms on which you can reach us:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148776059) so that our team can retrieve your information when you message us.
Thank you.
-Kimberly
A:AnswerWe had a fridge in our kitchen and garage. They took the fridge in the kitchen to the garage and removed the fridge in the garage. They also took our oven
A:AnswerHi Lucabella,
Having to deal with a puddle and ice under the drawer can really throw you off. Let us help.
If the fridge or freezer is set too cold, it can lead to excess moisture inside. The excess moisture may accumulate at the bottom, freeze, and cause ice buildup over time. I have shared a Samsung link below to guide you on the recommended temperature setting for your refrigerator.
What temperature should I set my Samsung refrigerator to?:
https://www.samsung.com/us/support/answer/ANS10001622/
I have shared another Samsung link below to help with your experience. The link has hyperlinks that can be visited for additional help.
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-under-the-drawers-under-the-fridge-or-other-areas
Should you need more assistance with your refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148486693 to help our team pull up your information.
Leo
A:AnswerOpen freezer door, remove upper ice maker panel, press on off switch to on, replace panel. Wait one day for ice maker to ice bin. There is no on off for water filter.
A:AnswerHi Lucabella,
It sounds like you're dealing with a small puddle in front of your fridge, and that can be really annoying! We are here to help.
I have shared a Samsung link below to assist you with your experience with the refrigerator model. The link has four possible scenarios that you can select from. Select the closest to the experience you have. Depending on the scenario, there will be hyperlinks that you can visit for additional help.
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshoot/TSG10003766/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148407605 to help our team pull up your information.
Leo
A:AnswerHi there,
Samsung appliances are generally built to last long with proper care and maintenance.
We recommend checking the resources below for tips on how to do proper maintenance for your fridge.
https://www.youtube.com/watch?v=c2AWSLEBjDM
Should you need support in the future, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1148164575), and it will help our team pull up your information.
^Rodel
A:AnswerYes, Steve, the fridge is a rated unit.
Please see the link below for the unit's Energy Star rating.
Energy star
https://image-us.samsung.com/SamsungUS/PVI/20230117/common-energylabel-rs27t5200sr-aa-energylabel.pdf
Have a great day.
^Charles
A:AnswerDear Valued BestBuy Client,
To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Aloe
A:AnswerHi there,
Let's make sure that your refrigerator is in top condition. Let's get the information you need for the best results when using the fridge.
The link below will help you identify why the ice dispenser is not dispensing cubed ice and provide guidance on how to prevent them in the future. Additionally, you can find the best solutions for addressing any issues with the ice dispenser. Please select the scenario that best fits your situation and learn more by clicking the hyperlinks and watching the embedded video.
Samsung refrigerator ice dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1147558549) to help our team retrieve your information.
Have a great day,
-Ernest-
A:AnswerHi Royalty,
Thank you for reaching out to us with your question about setting up your Samsung refrigerator to make ice. We understand how important it is for your appliance to meet your needs efficiently, and we're here to help guide you through the process.
Based on your request, you can find detailed instructions on setting up your refrigerator to make ice on page 32 of the user manual.
Manual
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Ensure the Ice Maker is On: First, locate the ice maker control panel inside your refrigerator. Make sure that the ice maker is turned on. There is usually an on/off switch or button that controls this function.
Connect the Water Supply: Verify that the water supply line is correctly connected to your refrigerator and that the water valve is open to allow water to flow into the ice maker.
Set the Freezer Temperature: Adjust your freezer temperature to 0°F (-18°C) or lower to ensure optimal ice production.
Prime the Water Supply: Once the water supply is connected, press and hold the "Water" button on the control panel for a few minutes to ensure the water line is filled.
Allow Time for Ice Production: After turning on the ice maker, it may take a few hours for the first batch of ice to be produced. Make sure the ice bin is properly positioned under the ice maker.
Check for Obstructions: Ensure there are no obstructions in the ice maker's mechanism that might impede ice production.
For visual aids and more detailed instructions, you can access the user manual directly on page 32. under the "Ice Maker" section.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147250558) to help our team gather your information.
Have a great day.
^Charles
A:AnswerHi there,
No, this can't be painted bisque or white because it may damage its exterior design.
If you need assistance in choosing a refrigerator color, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Aloe
A:AnswerWe are glad to read your inquiry about locking and unlocking the fridge door, Christian. Let us get you the details you need.
This fridge model does not have a lock or unlock feature. However, it has a door alarm that sounds when the door is left open for more than two minutes. You can also toggle it on or off by pressing the "Door Alarm" in the fridge's panel.
Have a great day.
-John
