“Does Samsung provide a guarantee for software update for the life of the appliance? I paid a LOT for my Samsung fridge but apps will not work because Samsung will not update the software. Now it's just a touchscreen LCD no working apps.”
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Hi ubedawg, Thanks for reaching out and we hope you are in good health. We understand the need for constant updates to happen for apps to work well. Samsung provides frequent updates for the appliances. Please click on the links below to resolve your concern. https://www.samsung.com/us/support/answer/ANS00086663/ https://www.samsung.com/us/support/troubleshooting/TSG01001820/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144217991 Leo
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