“My ice maker is not working. Does anyone know how to fix this?”
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Blow dryer. Seriously. Constant problem with Samsung ice makers inside the refrigerated compartment. Haven't fixed it in 8 years now, don't think they ever will. It's like they don't show the engineers the complaints. I pull the compartment out and stage a blow dryer in front of the opening, place a couple towels down and one in the compartment. Defrost the entire unit, you will see if/when you can pull the compartment out where the problem is. I took sealant and sealed off that entire compartment, I tape the removable piece tight into place against the seals. It doesn't matter, can't be fixed, it just slows down how often I have to do the defrost procedure. My aunt has a side by side refrigerator, it doesn't have this problem, has worked flawlessly for 5 years now. You think that the engineers would address the problem after all the complaints, but they don't. Good luck. My Samsung refrigerator and their failure to address the problem has no caused me to never buy Samsung again, I am replacing all my Samsung appliances, of which I had the whole house in Samsung, one at a time, they are all going and I know longer spend money on anything with Samsung, they don't care about customer loyalty, therefore, I don't care to give them my money.
Sorry, there was a problem. Please try again later.Not to worry, HollyF! We're here to help. This link (https://bit.ly/3nvhO6q) has some easy to follow troubleshooting steps that typically resolve ice maker troubles. However, if these steps do not resolve the issue, we can still help. Just reference ticket number 1143255818, and contact us directly through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
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