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Thanks for the question. There are a variety of factors that could be affecting your network connection. I would suggest referring to the Troubleshooting section of the User Manual to review some of the tips for re-establishing the connection. If the problem persists, please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who can help determine appropriate troubleshooting steps for the connection. - Ms. Samsung
Sorry, there was a problem. Please try again later.Ours did the same thing. Our problem was just that we had to much bandwidth being taken up by other electronics. All I had to do was turn some of them off. Seems obvious but I didnt think of it. Hope your issue is as easy of a fix.
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