“Purchased this refrigerator In September. Came home last night and refrigerator was leaking water and would not cool or freeze food in freezer. Unplugged and repliugged to reset , still did not work. What to do?”
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We bought the same fridge. It stopped working, Samsung sent out a technician who was there 6 hours only to tell us that it was un-repairable and would need replaced. Samsung generated a ticket to replace and then two weeks later sent us an email saying they would not honor it and we were screwed. 3000 dollars for a fridge and a year later it's scrap metal. Samsung sucks as a company.
Sorry, there was a problem. Please try again later.Hello. I wish I could answer your question but the refrigerator has not been delivered yet so I cannot speak to any issues. I'm concerned that you are having the water leak/cool/freeze issue though. Have you contacted Best Buy? Did you purchase the extended warranty?
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