Questions & Answers

Q: QuestionCan the freezer fit a pizza box? Like digiorno?

Asked 8 years ago by TGens.

• A:Answer Depends on the size of the box - if it measures less than 17 1/2 from front to back and 14 1/2 side to side then it will fit . Otherwise no.

  Answered 8 years ago by BfergVerified Purchase

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Q: QuestionThe bottom right door can be a freezer or fridge. What about the bottom left? is it a freezer or a fridge?

Asked 7 years ago by PracticalTechGuy.

• A:Answer Thanks for asking this Gman! While the bottom left compartment does have a small selection of temperatures to choose from, it is designed to be only a freezer. ^Jecca

  Answered 7 years ago by Samsung

  
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Q: QuestionWhat is the noise level of this refrigerator ?. I have a GE Profile with no noise mots of the time. How noisy is this refrigerator ?

Asked 8 years ago by bhantol.

• A:Answer I never notice the noise aside for when it drops the ice so it is pretty quiet.

  Answered 7 years ago by PoversVerified Purchase

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Q: QuestionDoes this come with any extra accessories? I saw pictures on the Samsung website that look like there is an extra ice bin in the freezer and maybe a wine rack?

Asked 9 years ago by Chillin.

• A:Answer My manual says the same thing, however, in the table of contents it clearly has an asterisk next to Wine Rack and Family Hub. Both of which did not come with my model. I would imagine that the manual applies to several different models and if you did not pay extra for the model that has a wine rack, then it was not included. I came here looking to see if I could purchase the rack separately.

  Answered 8 years ago by GhettoCouch

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Q: QuestionI have a wall on one side, how much room do I need to open the doors?

Asked 7 years ago by Anonymous.

• A:Answer You would need to allow 2" of clearance on hinge side of refrigerator when installing next to a wall where handle may make contact. If the wall does not extend all the way out you only need to leave 3/8''.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionCan you store 1 gallon milk jug on the door?

Asked 8 years ago by Darcy.

• A:Answer Hi Darcy, there are 2 spacious shelves on door secures extra large containers (like gallons of milk) for easy access. ^Rosi

  Answered 8 years ago by Samsung

  
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Q: Questiondo they make this model shorter in height

Asked 9 years ago by Anonymous.

• A:Answer No, we had to cut out our upper cabinets until we gut the kitchen.

  Answered 9 years ago by Luckylizards13

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Q: QuestionDoes this Black Stainless Steel easily scratches?

Asked 9 years ago by IDREF.

• A:Answer Yes. It still will scratch and dent the same as stainless. But smearing and smudges are WAY easier to wipe off.

  Answered 9 years ago by Luckylizards13

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Q: QuestionIt states that this fridge has two compressors and three evaporators. Does that mean each side (fridge/Freezer) has it's own compressor? If the freezer breaks down, the fridge keeps working fine?

Asked 5 years ago by Xavier.

• A:Answer Yes, that is correct. Our first Samsung refrigerator had four doors and two compressors. One compressor failed but we were able to use the two other sections. This worked out well since it took a week for a service guy to come out.

  Answered 5 years ago by DaveTXVerified Purchase

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Q: QuestionWhat name water filter is used with the refrigerator

Asked 6 years ago by Goose.

• A:Answer Samsung. Third-party filters generally don't meet the manufacturer's standards. This is true for nearly all refrigerators.

  Answered 6 years ago by JimHVerified Purchase

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Q: QuestionCan you order the refrigerator without the icemaker?

Asked 7 years ago by Tam3.

• A:Answer No

  Answered 6 years ago by NiruVerified Purchase

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Q: Questiondoes this REFRIGERATOR. leaves/shows up stain of hand /finger print on ?? if yes, does it look dirty ?

Asked 9 years ago by BHARAT.

• A:Answer Yes, but if you just wipe it with a damp cloth, they go away.

  Answered 9 years ago by StrangeAffair

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Q: QuestionWhere I can buy a xtra door because I damege on of them

Asked 2 years ago by Doors.

Q: QuestionCan you get this model without an ice maker in the door?

Asked 4 years ago by Mjtk.

• A:Answer I'm happy to help with this, Mjtk! Using the filters on our website, I was able to locate all of our 4-Door French Door model refrigerators of similar size. While many of them do feature the ice and water dispenser in the door, some do not. This link (https://bit.ly/3B2h260) will take you to the full list of these models. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhen we moved, the lower front door panel was dented. How would I get a new door ordered and installed?

Asked 4 years ago by Becky.

• A:Answer Great question, Becky! I recommend checking SamsungParts.com or calling 1-800-627-4368 for information on purchasing replacement parts for Samsung appliances. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this model still being made? I want one in the Orlando Fl area

Asked 4 years ago by Anonymous.

• A:Answer I bought mine a year ago, hope you can find yours. Wells recommended.

  Answered 3 years ago by Love

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Q: QuestionWhat is the depth of the front of the fridge to the back of the top hinges? Trying to see if it'll fit under my cabinets...Thanks!

Asked 4 years ago by Jeff.

• A:Answer You have 23 “ behind th hinges to the back of the unit. You then should another 1.5 “ off cord and water hookup. Total needed is 24.5”.

  Answered 4 years ago by GaryVerified Purchase

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Q: QuestionDoes this refrigerator come in a 30"width

Asked 4 years ago by Superduperone.

Q: Questionhow do you take out the freezer drawer out to clean them

Asked 4 years ago by brent.

• A:Answer I'm happy to help with this, brent! This link (https://bit.ly/37O9Yip) can walk you through how to remove any of the shelves and bins in the refrigerator. ^Jecca

  Answered 4 years ago by Samsung

  
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